Transport Network Controller - Dispatch & Operations

Bus Queensland; Ipswich City; On-site; AUD 70,000 - 90,000; Full time

Job summary

Westside Bus Company Pty Ltd is seeking a Network Controller to monitor and manage our bus network across Queensland and Victoria from the Redbank depot. The permanent role reports to the Operations Manager and supports school and urban services in South East Queensland, Melbourne, and Country Victoria.

You will work within a team on a rotating roster, maintaining radio contact with drivers and despatching buses to shifts while addressing on-road incidents and ensuring timely departures.

Qualifications

• Experience in transport operations and in managing staff resources.
• Possess Basic Fatigue Management Qualifications.
• Knowledge of employment legislation such as NES and Awards.
• Knowledge of Transport Legislation.
• Ability to build positive relationships with employees while managing competing priorities.

Responsibilities

• Maintaining two-way radio contact with our bus drivers
• Despatch buses to shifts and drivers including charter shifts
• Handling on-road incidents as per our internal processes
• Ensuring buses depart the depot on time and take corrective action to mitigate against late running and missed trips
• Managing network interruptions in accordance with contractual obligations
• Monitoring the performance of the network and bus drivers
• Cover shifts vacated by absenteeism
• Ensuring drivers complete shifts safely
• Work as part of a team on a rotating roster which includes early and late starts as well as weekend shifts

Skills

Transport operations experience

Staff management

Education

Basic Fatigue Management Qualifications

Job description

Westside Bus Company Pty Ltd is seeking a Network Controller to monitor and manage our bus network across Queensland and Victoria from the Redbank depot. The permanent role reports to the Operations Manager and supports school and urban services in South East Queensland, Melbourne, and Country Victoria.

You will work within a team on a rotating roster, maintaining radio contact with drivers and despatching buses to shifts while addressing on-road incidents and ensuring timely departures.