Network Controller

Bus Queensland; Ipswich City; On-site; AUD 70,000 - 90,000; Full time

Job summary

Westside Bus Company Pty Ltd is seeking a Network Controller to monitor and manage our bus network across Queensland and Victoria from the Redbank depot. The permanent role reports to the Operations Manager and supports school and urban services in South East Queensland, Melbourne, and Country Victoria.

You will work within a team on a rotating roster, maintaining radio contact with drivers and despatching buses to shifts while addressing on-road incidents and ensuring timely departures.

Qualifications

• Experience in transport operations and in managing staff resources.
• Possess Basic Fatigue Management Qualifications.
• Knowledge of employment legislation such as NES and Awards.
• Knowledge of Transport Legislation.
• Ability to build positive relationships with employees while managing competing priorities.

Responsibilities

• Maintaining two-way radio contact with our bus drivers
• Despatch buses to shifts and drivers including charter shifts
• Handling on-road incidents as per our internal processes
• Ensuring buses depart the depot on time and take corrective action to mitigate against late running and missed trips
• Managing network interruptions in accordance with contractual obligations
• Monitoring the performance of the network and bus drivers
• Cover shifts vacated by absenteeism
• Ensuring drivers complete shifts safely
• Work as part of a team on a rotating roster which includes early and late starts as well as weekend shifts

Skills

Transport operations experience

Staff management

Education

Basic Fatigue Management Qualifications

Job description

Westside Bus Company Pty Ltd (part of the Pulitano Group of Companies) is currently seeking a Network Controller to join our Service Delivery team at our Redbank depot.

This permanent role reports to the Operations Manager and it is responsible for monitoring and managing our bus network across Queensland and Victoria.

Our company specialises in providing School, and Urban, services in the South East Queensland, as well as Melbourne and Country Victoria.

You will work alongside talented and motivated people who value your input and inspire you to think outside the box. Culture is critical in the success of our business. We entrust our people, we are respectful and supportive. We lead to inspire each other to enjoy their work and impart that enjoyment onto our customers.

About the role

Maintaining two-way radio contact with our bus drivers

Despatch buses to shifts and drivers including charter shifts

Handlingon-road incidents as per our internal processes

Ensuringbuses depart the depot on time and take corrective action to mitigate against late running and missed trips

Managingnetwork interruptions in accordance with contractual obligations

Monitoring the performance of the network and bus drivers

Cover shifts vacated by absenteeism

Ensuringdrivers complete shifts safely

Work as part of a team on a rotating roster which includes early and late starts as well as weekend shifts

About you

Ideally, you willhave experience in transport operations and in managing staff resources

Possess Basic Fatigue Management Qualifications

Have knowledge of employment legislation such as NES and Awards

Knowledge of Transport Legislation

You have the ability to build positive relationships with employees while working in a busy environment and managing competing priorities