Traffic Controller Supervisor

AVADA Group; Mackay Regional; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Growth opportunities

Supportive work environment

Job summary

AVADA Traffic seeks a Supervisor to lead traffic controller teams from our Mackay depot, with travel between sites and offices. You will oversee day-to-day operations, audits, and safety protocols to meet client requirements and keep projects on track.

Apply your leadership, planning, and communication skills to manage rosters, vehicle readiness, and documentation while driving continuous improvement in safety and efficiency.

Qualifications

• Minimum 3 years in a supervisory role within traffic management.
• Strong knowledge of traffic management plans and safety protocols.
• Proven ability to lead a large team in time-sensitive environments.
• Excellent organizational and time management skills.
• Valid traffic control certification and driver’s license required.
• Effective communication and client relationship skills.

Responsibilities

• Oversee and coordinate operational activities of traffic controller teams.
• Develop site audits and maintain presence to ensure safe, efficient work.
• Implement approved systems for site records, inspections, and stocktakes.
• Escalate incidents per procedure and manage corrective actions.
• Ensure client requirements and documentation are completed and accurate.
• Review rosters and shifts, and ensure vehicles are roadworthy.
• Manage inventory of signage on vehicles and stores.

Skills

Team leadership

Safety protocols

Operational planning

Time management

Communication skills

Problem-solving

Education

Traffic control certification

Driver's license

Tools

MS Office

Job description

The purpose of the Supervisor is to manage and grow a safe, productive, and profitable geographical area. This role is responsible to oversee and coordinate the operational activities of the traffic controller teams to ensure the smooth and efficient functioning of both day of operations and future operational activities to meet client requirements. This role will be based in our depot in Mackay, however a requirement to travel between sites, depots and offices will be involved.

Key responsibilities

• Develop and conduct site audits and maintain site presence in line with company procedures, to ensure safe and efficient running of all jobs
• Implement company approved systems to ensure traffic controllers are completing accurate site records, pre-start records, vehicle inspections, signage inspections, stocktakes as per company procedures
• Adhere to the incident reporting procedure and escalation process by immediately reporting any serious, or public interest incident to the Regional/State Manager
• Ensure all client feedback, compliments, and complaints, are escalated to the Regional Manager and company Corrective Preventive Action process is adhered
• Ensure all client requirements, documentation is completed
• Participate in client onboarding process
• Review the daily, weekly rosters
• Review rejected shifts on a daily basis
• Ensure all vehicles are road worthy
• Manage the inventory of signage on vehicles and stores

About you

• Proven experience as a traffic controller, with a minimum of 3 years in a supervisory role
• Strong knowledge of traffic management plans and safety protocols
• Strong MS Office (Outlook, Word, Excel)
• Ability to lead, motivate and support a large team within a time-sensitive and demanding environment
• Strong organisational and time management skills ensuring operational activities remain on time and within budget
• Critical Thinking and Problem-Solving Skills
• Valid traffic control certification and driver's license
• Effective communication skills and ability to give feedback (positive/ negative) to team members
• Well-honed Client relationship skills to ensure provision of excellent service
• High personal integrity
• Opportunities for professional growth and development
• A supportive and collaborative work environment
• The chance to make a real impact on traffic safety and efficiency

About us

AVADA Traffic is a leading traffic management operator and ancillary service provider with an established and extensive network of companies throughout Australia and New Zealand. AVADA Traffic provides services to government clients and major contractors in the civil infrastructure and maintenance sector. The organisation is on a significant growth curve and is seeking candidates wanting to learn and grow with the company, challenge themselves and enjoy the rewards of working with similar people driven for team success.