Dynamic Fleet Controller – Dispatch, Driver Support & Routing

Vectura Recruitment Pty Ltd; Melbourne; On-site; AUD 90,000 - 100,000; Full time

Job summary

Vectura Recruitment Pty Ltd – Moorabbin VIC is seeking a detail-oriented Fleet Controller for our Melbourne southeast operations. This full-time, on-site role runs 8:30am–5:30pm Mon-Fri, with a salary range of $90,000–$100,000 plus super, depending on experience.

You will coordinate daily fleet movements, support drivers, manage bookings, and ensure service standards in a fast-paced transport environment. Strong communication and spreadsheet skills are essential.

Qualifications

• Minimum 2 years' experience in fleet coordination, managed freight, or logistics operations.
• Strong customer service focus with problem-solving ability under pressure.
• Proficient in Microsoft Excel, Word, and Outlook.
• Excellent communication and numeracy skills.

Responsibilities

• Coordinate day-to-day fleet movements using GPS tracking tools.
• Respond to driver and client enquiries with timely updates.
• Process high volumes of transport bookings by phone and email.
• Monitor service performance and address delays or charges.
• Oversee PODs, pallet movements, detention logs, and job notes.
• Support drivers with mobile apps and capture accurate data.
• Escalate issues to the Operations Manager when needed.
• Collaborate with admin and operations to maintain workflow.
• Assist with driver onboarding and ensure compliance.
• Participate in after-hours calls on rostered basis.
• Maintain strong customer service throughout transport process.

Skills

Fleet coordination

Customer service

MS Office

Communication skills

Logistics systems

Regulatory compliance

Multitasking

Tools

GPS tracking tools

Dispatch systems

Mobile driver apps

Job description

Vectura Recruitment Pty Ltd – Moorabbin VIC is seeking a detail-oriented Fleet Controller for our Melbourne southeast operations. This full-time, on-site role runs 8:30am–5:30pm Mon-Fri, with a salary range of $90,000–$100,000 plus super, depending on experience.

You will coordinate daily fleet movements, support drivers, manage bookings, and ensure service standards in a fast-paced transport environment. Strong communication and spreadsheet skills are essential.