Dispatch Controller

Kinetic; Sunshine Coast Regional; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Kinetic is seeking a proactive Dispatch Controller to join Marcoola Depot in Queensland, Australia. You will coordinate driver and vehicle movements, respond swiftly to incidents, and help deliver safe, reliable services for the community.

Based at Marcoola, you may support Caloundra and Noosa Depots as required. A background in transport operations or transferable skills from logistics, emergency services, or operations coordination is welcomed.

Qualifications

• Experience in monitoring transport networks with strong attention to detail.
• Proficiency in computer systems and communication tools.
• MR or equivalent drivers license preferred or willing to obtain.
• Excellent problem-solving, teamwork, and decision-making skills.
• Ability to remain calm under pressure and adapt to dynamic environments.

Responsibilities

• Coordinate bus and employee operational movements, in relation to scheduled bus services and routes, and to meet requirements for maintenance, fueling and other bus and service requirements.
• Assist in management of resources including allocating resources, managing headcount, planned leave, absenteeism and day to day employee availability to deliver business operations.
• Ensuring all work allocated to employees complies with National Fatigue guidelines and meets all regulations and Enterprise Agreements.
• Manage as needed, any planned variations to employee’s rosters/timesheets and associated data entry or pay query processes to ensure payroll is correctly processed on a weekly basis.
• Assist in charter allocations, quoting and communication with Sales support team

Skills

Transport networks

Attention to detail

Computer systems

Communication tools

Driver's license (MR)

Job description

Kinetic is looking for a proactive Dispatch Controller to join our Marcoola Depot and help keep live transport operations running smoothly. In this role, you'll coordinate driver and vehicle movements, respond quickly to incidents, and play a key part in delivering safe, reliable services for our community.

We welcome candidates from a range of backgrounds—whether you have direct experience in transport operations or bring transferable skills from fast-paced environments such as logistics, emergency services, customer service, or operations coordination.

If you can stay calm under pressure, communicate clearly, and make sound decisions in real time, you’ll play a key role in delivering safe and efficient services.

Key Responsibilities:

• Coordinate bus and employee operational movements, in relation to scheduled bus services and routes, and to meet requirements for maintenance, fueling and other bus and service requirements.
• Assist in management of resources including allocating resources, managing headcount, planned leave, absenteeism and day to day employee availability to deliver business operations.
• Ensuring all work allocated to employees complies with National Fatigue guidelines and meets all regulations and Enterprise Agreements.
• Manage as needed, any planned variations to employee’s rosters/timesheets and associated data entry or pay query processes to ensure payroll is correctly processed on a weekly basis.
• Assist in charter allocations, quoting and communication with Sales support team

What We’re Looking For:

• Experience in monitoring transport networks with strong attention to detail is preferred but not essential.
• Proficiency in computer systems and communication tools.
• MR or equivalent drivers license preferred or willing to obtain.
• Excellent problem-solving, teamwork, and decision-making skills.
• Ability to remain calm under pressure and adapt to dynamic environments.
• This role will be based at our Marcoola Depot, with occasional work required at our Caloundra and Noosa Depots.

Why Join Kinetic?

• Play a vital role in ensuring reliable transport for the community.
• Join a supportive team in a fast-paced, dynamic environment.
• Build a rewarding career with Australia’s leading transport operator.
• A competitive salary plus super with opportunities for extra shifts and paid overtime