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Roadmaster Refrigerated Transport – Newcastle NSW is seeking an experienced Transport Allocator/Operations Coordinator to manage daily fleet allocations and coordinate day and night movements. The role requires strong prioritisation and communication with drivers, customers and internal teams to maintain on-time deliveries and safety compliance.
Based in Tomago (Newcastle) NSW, it is a full-time, fixed-term contract.
Roadmaster Refrigerated Transport – Newcastle NSW
Tomago (Newcastle) NSW | (Fri, Sat, Sun & Mon) | Full-time, fixed-term contract.
Roadmaster Refrigerated Transport is a leading provider of refrigerated transport services nationwide. For over 50 years, we have been at the forefront of refrigerated trucking, earning a reputation for safety, reliability and customer satisfaction. Across several key locations, we are trusted by iconic brands to deliver quality, customer-focused service and remain committed to excellence and continuous improvement.
As the Shift Allocator, you will coordinate closely with drivers and customers while maintaining accurate, up-to-date delivery information across our systems for both local and national teams. This position is suited to an experienced Transport Allocator who is confident managing high-volume fleet movements in a fast-paced transport environment, including coordinating day and night operations.
Managing daily fleet allocations, ensuring efficient utilisation of drivers and vehicles.
Monitoring vehicle movements and proactively managing delays, breakdowns and operational disruptions.
Coordinating driver workloads and ensuring delivery schedules are maintained.
Managing handovers between shifts to ensure continuity of operations.
Communicating operational changes and priorities to drivers, customers and internal stakeholders.
Providing accurate and up-to-date information to our internal teams and clients.
Reviewing driver paperwork, ensuring all required information is present.
Collaborating with the Operations and Safety teams to uphold our top-tier compliance and safety standards.
Minimum 3 years' experience in a Transport Allocator role.
Proven experience managing high-volume fleet movements and coordinating multiple drivers and vehicles simultaneously.
Experience coordinating transport operations across both day and night shifts.
Strong understanding of fleet utilisation, driver scheduling, delivery timeframes and transport logistics.
Ability to make quick decisions, manage competing priorities and resolve operational issues as they arise.A high level of organisation and thoroughness, with strong attention to detail.
Ability to operate under pressure and deal with all types of people.
All applicants must have valid working rights in Australia.
Agencies and third parties strictly need not apply.