Trade Sales Customer Service Rep – HVAC & Refrigeration

Beijer Ref; Brisbane; Vor Ort; AUD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Mon-Fri, no weekend work

Stable industry

Full product and systems training

Friendly and supportive team

Career pathways into internal sales/AM

Global market leader with local career

Employee benefits, discounts and well‑

Zusammenfassung

Beijer Ref Australia is hiring a Customer Service Representative at our Archerfield branch. You will be the first point of contact for customers and coordinate with warehouse, suppliers and the branch team to ensure timely deliveries and great service.

Join a supportive team, receive full product and systems training, and explore career paths into internal sales, account management and branch leadership in a stable, growing industry.

Qualifikationen

• Experience in customer service, retail, hospitality, administration or a similar customer-focused role.
• Strong communication and relationship-building skills.
• Good attention to detail and organisational skills.
• Confidence using computer systems and learning new technology.
• A positive attitude and willingness to learn.
• Ability to manage multiple priorities in a fast-paced environment.
• Team-focused approach and strong work ethic.

Aufgaben

• Assisting customers over the phone, by email and at the trade counter.
• Processing customer orders accurately and efficiently.
• Providing product information and support to customers.
• Building strong relationships with regular trade customers.
• Coordinating with warehouse and logistics teams to ensure timely deliveries.
• Resolving customer enquiries and finding practical solutions.
• Supporting the wider branch team with customer and sales-related activities.
• Maintaining accurate customer and order records.

Kenntnisse

Customer service

Communication

Relationship building

Attention to detail

Organisational skills

Multitasking

Teamwork

Jobbeschreibung

Beijer Ref Australia is hiring a Customer Service Representative at our Archerfield branch. You will be the first point of contact for customers and coordinate with warehouse, suppliers and the branch team to ensure timely deliveries and great service.

Join a supportive team, receive full product and systems training, and explore career paths into internal sales, account management and branch leadership in a stable, growing industry.