Tenancy and Property Officer

Resources; Greater Shepparton; Híbrido; AUD 70 000 - 90 000; Tempo integral

Resumo da oferta

The Department of Families, Fairness and Housing (DFFH) is seeking a Tenancy and Property Officer to support housing assistance for individuals and families across Victoria. You will join a network of community workers focused on sustaining tenancies and delivering client-centered housing services.

Based in offices statewide, the role covers tenancy and property management, housing advice and assistance, with capacity to guide less experienced staff under supervision.

Qualificações

• Identify and apply early intervention strategies to sustain tenancies.
• Use persuasive skills in dealing with clients and stakeholders on all housing matters.
• Prepare routine cases with well established procedures and represent the Department at Victorian Civil Administrative Tribunal (VCAT).

Responsabilidades

• Identify and apply early intervention strategies to sustain tenancies.
• Use persuasive skills in dealing with clients and stakeholders on all housing matters.
• Prepare routine cases with well established procedures and represent the Department at Victorian Civil Administrative Tribunal (VCAT).

Descrição da oferta de emprego

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a
safe, respected and valued life.
Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+
equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are
disadvantaged and vulnerable.
We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across
metropolitan, rural and regional Victoria.
We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be
worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse
backgrounds and abilities.
If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large
print), please don't hesitate to get in touch with the contact person listed
on the ad.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and
Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE

Tenancy and Property Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.

Tenancy and Property Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.

Tenancy and Property Officers are fully competent across the assigned housing functions and apply well-developed skills in all areas. They may be required to be a local reference point in processes and procedures for less experienced staff and to will work in an environment under general supervision.

ACCOUNTABILITIES INCLUDE

• Identify and apply early intervention strategies to sustain tenancies.
• Use persuasive skills in dealing with clients and stakeholders on all housing matters.
• Prepare routine cases with well established procedures and represent the Department at Victorian Civil Administrative Tribunal (VCAT).

PLEASE open the position description to read more.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Applications close Wednesday 18 November 2026 at 11.59pm