Housing Services & Tenancy Advisor

Department of Families, Fairness & Housing VIC; Greater Shepparton; On-site; AUD 60,000 - 80,000; Full time

Job summary

Department of Families, Fairness & Housing VIC in Shepparton is seeking a Housing Services Officer to support client-centered housing services. You will assist individuals and families seeking housing assistance or living in public housing, working with a network of community workers to promote wellbeing.

The role involves tenancy and property management and providing housing advice within a state-wide office network, operating under general supervision.

Responsibilities

• Assess client's needs and provide advice on housing options from a range of established policy, procedures and standards.
• Identify and apply early intervention strategies to sustain tenancies.
• Use persuasive skills in dealing with clients and stakeholders on all housing matters.

Job description

Department of Families, Fairness & Housing VIC – Shepparton VIC

Housing Services Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.

Housing Services Officersare part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.

Housing Services Officersare fully competent across the assigned housing functions and apply well-developed skills in all areas. They may be required to be a local reference point in processes and procedures for less experienced staff and to will work in an environment under general supervision.

ACCOUNTABILITIES INCLUDE

• Assess client's needs and provide advice on housing options from a range of established policy, procedures and standards.
• Identify and apply early intervention strategies to sustain tenancies.
• Use persuasive skills in dealing with clients and stakeholders on all housing matters.

Please open the position description to read more.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .