Tenancy and Property Officer

Department of Families, Fairness & Housing VIC; Greater Bendigo; On-site; AUD 65,000 - 75,000; Full time

Job summary

Department of Families, Fairness & Housing VIC in Bendigo is seeking a Tenancy and Property Officer to support housing programs and deliver client-centered services to individuals and families seeking housing assistance or living in public housing. The role sits within a network of community workers focused on wellbeing and tenancy management.

Officers at Classification 2 level will be competent across housing functions, may serve as a local reference point, and operate under general

Qualifications

• Client-facing role providing housing options and advice.
• Experience in tenancy, property management or housing services.
• Ability to represent the Department in tribunals and proceedings.

Responsibilities

• Manage tenancy and property responsibilities including debt management, inspections, maintenance, and disputes.
• Assess clients’ housing needs and advise on options within policies and procedures.
• Prepare routine cases and represent the Department at VCAT.

Skills

Client facing

Housing services

Dispute resolution

Debt management

Property inspections

Job description

Department of Families, Fairness & Housing VIC – Bendigo VIC

The Tenancy and Property Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and play a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing.

Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.

Housing Services Officers at Classification 2 are fully competent across the assigned housing functions and apply well-developed skills in all areas. They may be required to be a local reference point in processes and procedures for less experienced staff and to will work in an environment under general supervision.

Please open the position description to read more.

ACCOUNTABILITIES INCLUDE

• Tenancy and Property management including debt management, property inspections, maintenance and dispute resolution.
• Assess client's needs and provide advice on housing options from a range of established policy, procedures and standards.
• Prepare routine cases with well established procedures and represent the Department at Victorian Civil Administrative Tribunal (VCAT).

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)