Tenancy and Property Officer

Victorian Government - Department of Families, Fairness, and Housing; Greater Shepparton; On-site; AUD 70,000 - 90,000; Full time

Job summary

The Victorian Government - Department of Families, Fairness and Housing is seeking a Tenancy and Property Officer to support clients seeking housing assistance or residing in public housing. The role works across offices to manage tenancy and property matters, provide housing advice, and collaborate with local partners to sustain tenancies.

Ideal candidates will have strong communication and early intervention skills, with the ability to handle routine cases and operate under general

Qualifications

• Identify and apply early intervention strategies to sustain tenancies.
• Use persuasive skills in dealing with clients and stakeholders on housing matters.

Responsibilities

• Prepare routine cases with established procedures and represent the Department at VCAT.
• Identify and apply early intervention strategies to sustain tenancies.
• Provide housing advice and assistance to clients and families.

Skills

Persuasive skills

Job description

THE ROLETenancy and Property Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.Tenancy and Property Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.Tenancy and Property Officers are fully competent across the assigned housing functions and apply well-developed skills in all areas. They may be required to be a local reference point in processes and procedures for less experienced staff and to will work in an environment under general supervision.ACCOUNTABILITIES INCLUDEIdentify and apply early intervention strategies to sustain tenancies.Use persuasive skills in dealing with clients and stakeholders on all housing matters.Prepare routine cases with well established procedures and represent the Department at Victorian Civil Administrative Tribunal (VCAT).Please open the position description to read more.HOW TO APPLYApplicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)Please apply to submit your interest in this position.