Temporary Admin & Records Officer, Building Services

City-of-Greater-Geelong

Geelong

On-site

AUD 68,000 - 84,000

Full time

4 days ago

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Job summary

City of Greater Geelong is seeking an experienced administrator to support Building Services, delivering professional, efficient administration and high-quality customer service. You will apply judgement, maintain records, and communicate effectively to help achieve strategic objectives.

This temporary full-time role (7-month) offers a Band 4 classification at $76,010.65 per annum plus super, with responsibilities including processing building applications, responding to enquiries, and

Qualifications

Experience delivering high-quality customer service in a fast-paced environment.
Strong written and verbal communication with attention to accuracy.
Ability to work independently and manage competing priorities.
Proficiency with MS Office and basic database management.
Strong ethical standards and discretion in handling sensitive information.

Responsibilities

Provide proactive, seamless customer experience with up-to-date knowledge and expertise.
Work in a fast-paced environment and adapt to workload fluctuations.
Respond to enquiries professionally and in line with governing acts and policies.
Prepare and deliver routine written and verbal correspondence.
Complete building application lodgements and maintain record-keeping systems.
Identify and review strategies to improve service quality.
Maintain confidentiality of sensitive issues.