Technical Service Engineer

Michael Page; Cumberland; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Flexible work arrangements

Company-provided vehicle

Permanent, full-time

Job summary

Michael Page is recruiting for a technical support specialist for an award-winning HVAC brand based in Regents Park. You will provide on-site and remote support to customers and internal teams, diagnose issues, and recommend optimisations.

You will conduct on-site inspections, deliver training, prepare detailed reports, and collaborate with engineering and manufacturing teams to ensure product quality. A valid driver's license and ability to travel are required; permanent, full-time role with a

Qualifications

• Strong technical knowledge of air-conditioning systems and related engineering processes.
• Previous experience in providing technical support and solutions within the retail industry.
• Excellent problem-solving skills and attention to detail.

Responsibilities

• Provide technical support for air-conditioning systems to customers and internal teams.
• Diagnose and resolve technical issues promptly and effectively.
• Conduct on-site inspections and provide recommendations for system optimisation.
• Deliver training sessions to internal staff and external customers on system usage and maintenance.
• Collaborate with engineering and manufacturing teams to ensure product quality and service efficiency.
• Prepare and maintain detailed service and technical reports.
• Support the development and implementation of new technical solutions.
• Ensure compliance with safety and industry standards at all times.

Job description

• Work with a market-leading HVAC brand and award-winning products.
• Flexible work arrangements with strong career development opportunities.

About Our Client

A leading organisation in the retail industry, based in Regents Park, specialising in engineering and manufacturing solutions.

Job Description

• Provide technical support for air-conditioning systems to customers and internal teams.
• Diagnose and resolve technical issues promptly and effectively.
• Conduct on-site inspections and provide recommendations for system optimisation.
• Deliver training sessions to internal staff and external customers on system usage and maintenance.
• Collaborate with engineering and manufacturing teams to ensure product quality and service efficiency.
• Prepare and maintain detailed service and technical reports.
• Support the development and implementation of new technical solutions.
• Ensure compliance with safety and industry standards at all times.

The Successful Applicant

• Strong technical knowledge of air-conditioning systems and related engineering processes.
• Previous experience in providing technical support and solutions within the retail industry.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills to liaise with customers and internal teams.
• Ability to work independently and manage multiple tasks efficiently.
• A commitment to delivering high-quality service and customer satisfaction.
• A valid driver's licence to accommodate travel requirements.

What's on Offer

• Competitive base salary.
• Superannuation included as part of the package.
• Company-provided vehicle for work-related travel.
• Permanent, full-time position based in Regents Park.

Quote job ref: JN-102026-7121118