Technical Service Engineer

Michael Page Australia; Cumberland; Hybrid; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Company vehicle

Superannuation

Job summary

Michael Page Australia is recruiting for a permanently employed Technical Service Engineer based in Regents Park, NSW. You will provide technical support for air-conditioning systems to customers and internal teams, diagnose issues, perform on-site inspections and recommend optimisations.

You will train staff and external customers, collaborate with engineering and manufacturing teams to maintain quality and service efficiency, prepare detailed reports, support new technical solutions, and

Qualifications

• Strong knowledge of air-conditioning systems and engineering processes.
• Experience providing technical support in the retail industry.
• Excellent problem-solving skills and attention to detail.
• Effective communication with customers and internal teams.
• Ability to work independently and manage multiple tasks.
• Commitment to delivering high-quality service and customer satisfaction.
• Valid driver’s licence to accommodate travel requirements.

Responsibilities

• Provide technical support for air-conditioning systems to customers and internal teams.
• Diagnose and resolve technical issues promptly and effectively.
• Conduct on-site inspections and provide recommendations for system optimisation.
• Deliver training sessions to internal staff and external customers on system usage and maintenance.
• Collaborate with engineering and manufacturing teams to ensure product quality and service efficiency.
• Prepare and maintain detailed service and technical reports.
• Support the development and implementation of new technical solutions.
• Ensure compliance with safety and industry standards at all times.

Skills

Air-conditioning systems

Technical support

Problem solving

Communication

Independent work

Travel readiness

Driver's licence

Job description

• Work with a market-leading HVAC brand and award-winning products.
• Flexible work arrangements with strong career development opportunities.

About Our Client

A leading organisation in the retail industry, based in Regents Park, specialising in engineering and manufacturing solutions.

Job Description

• Provide technical support for air-conditioning systems to customers and internal teams.
• Diagnose and resolve technical issues promptly and effectively.
• Conduct on-site inspections and provide recommendations for system optimisation.
• Deliver training sessions to internal staff and external customers on system usage and maintenance.
• Collaborate with engineering and manufacturing teams to ensure product quality and service efficiency.
• Prepare and maintain detailed service and technical reports.
• Support the development and implementation of new technical solutions.
• Ensure compliance with safety and industry standards at all times.

The Successful Applicant

A successful Technical Service Engineer should have:

• Strong technical knowledge of air-conditioning systems and related engineering processes.
• Previous experience in providing technical support and solutions within the retail industry.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills to liaise with customers and internal teams.
• Ability to work independently and manage multiple tasks efficiently.
• A commitment to delivering high-quality service and customer satisfaction.
• A valid driver's licence to accommodate travel requirements.

What's on Offer

• Competitive base salary.
• Superannuation included as part of the package.
• Company-provided vehicle for work-related travel.
• Permanent, full-time position based in Regents Park.