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Vertiv in Sydney is seeking an experienced Field Service Technician with HVAC/Thermal expertise to join our high performing team. You will carry out maintenance servicing, commissioning, and after-hours service as planned by the Service Operations Manager and Thermal Supervisor.
Key duties include planning visits, completing field service reports, maintaining equipment and company vehicle, and keeping up-to-date training across Vertiv technologies. A Restricted Electrical Licence is required.
We are seeking to add an experienced Field Service Technician with HVAC/ Thermal expertise to our high performing Sydney Team!
Carry out the maintenance servicing of Vertiv equipment, after hours service work and commissioning as planned and directed by the Service Operations Manager and Thermal Supervisor.
Nearly all aspects of our lives involve the use of technology. It’s how we work, play & do anything in between. This connectivity or use of data is built into the very fabric of our society. It’s vital to human progress.
Vertiv believes there’s a better way to meet this accelerating demand for data — one driven by passion & innovation.
As industry experts & Architects of Continuity, we collaborate with our customers to envision & build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, & services, to ensure our customers’ vital applications run continuously, perform optimally & scale with business needs.
Meaningful & Fulfilling Work
Inspiring & Caring Leaders in the industry
Recharge Your Potential
Base + Super + Bonus + Car & Tools + Overtime!
Regular training & career progression
Specialist tools & company-provided mobile phone
Be part of a top-tier team in a world-class company
Plan your customer service maintenance visits in a structured and methodical manner.
Time Sheets – Digital reporting tool to be used (i.e., accurately record hours worked, and all call out and response times) each day.
Field Service Reports - to be completed for every maintenance & service call attended.
Carry out commissioning, service contract maintenance and after-hours service commitments in a professional, efficient manner.
Maintain relationships between the VERTIV and our customers, by having professional interactions with customers & providing customer feedback to the Vertiv Team.
Keep up to date with your training requirements across multiple Vertiv technologies.
Maintain the supplied company vehicle & personal appearance to the appropriate company standard.
Spare Parts. Keep personal onboard spares inventory, record & report inventory use.
Daily Work Duties and expectations:
Drivers Licence is required (may involve visit to remote sites)
Overnight or longer trips may be required.
Unaccompanied (Lone worker) After-hours work and being on an On-Call Roster is needed.
Attending customer Service calls.
Use of ladders, Scissor lift and scaffolding.
Working in tight and restricted locations.
Working on and around Energised Electrical equipment.
Working on live refrigerant lines and pressure vessels.
Working and Heights (needs Work at Heights Training and refreshed every 5 years)
Working on HVAC Mechanical systems that will involve awkward body positions at times.
Lifting, carrying, relocating equipment and components (e.g Compressors, Gas Bottles etc)
Restricted Electrical Licence
Technical knowledge - data centres, telecom, commercial & industrial or similar industries (highly regarded)
Proven track record within the Air – Conditioning or other precision cooling industry as a service technician
Thermal controls & Networking knowledge
Excellent communication, inter-personal and problem-solving skills.
Learning agility
Interpersonal skills
Ability to work collaboratively in a team environment.
Computer literacy at an intermediate level
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