Servcie Tech Lead | Melbourne

Katz Recruitment; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Specialised cooling solutions

Hands-on experience

Training opportunities

Independent work with team

Rostered day off (RDO)

Job summary

Katz Recruitment in Melbourne is seeking an experienced Service Technician to apply your HVAC skills to specialised cooling systems supporting critical environments, handling fault diagnosis, preventative maintenance, and commissioning. In this varied role you’ll perform hands-on service, work across call-outs and projects, provide clear reports, and train customers on equipment operation and safety.

You’ll join an experienced service team, enjoy autonomy when appropriate, and contribute to

Qualifications

• Minimum 5 years' industry experience.
• Certificate III in Air Conditioning and Refrigeration.
• Refrigerant Handling Licence (ARC Tick).
• Current driver's licence.
• Experience commissioning computer room air-conditioning units.
• Restricted Electrical Licence.
• White Card.
• Working at Heights qualification.
• Clear Police Check.
• Strong customer service and communication skills.
• Excellent organisation and time management abilities.
• Confidence working autonomously and as part of a team.
• Computer literacy, including Microsoft Teams, Word and Outlook.

Responsibilities

• Attend service call-outs and diagnose and repair equipment faults
• Carry out preventative maintenance in line with operating and maintenance manuals
• Inspect project installations before commissioning
• Commission specialised air-conditioning equipment to meet tender specifications
• Complete service, maintenance and repair reports accurately and promptly
• Ensure all work meets quality standards and customer expectations
• Check pre-commissioning documentation before commencing work
• Provide training on equipment functionality and operation
• Assist with maintaining appropriate spare parts stock levels
• Coordinate regularly with office staff to support efficient service delivery

Skills

Customer service

Communication

Organization

Time management

Autonomy

Team collaboration

Microsoft Teams

Microsoft Word

Microsoft Outlook

Problem solving

Education

Certificate III in Air Conditioning and Refrigeration

Refrigerant Handling Licence (ARC Tick)

Restricted Electrical Licence

White Card

Working at Heights qualification

Police Check

Tools

Microsoft Teams

Microsoft Word

Microsoft Outlook

Job description

Job Highlights

• Specialised HVAC and critical cooling systems
• Hands-on service, maintenance and commissioning
• Varied technical role with customer interaction and training

Service Technician | HVAC & Critical Cooling Systems

Melbourne

About the Role

Are you an experienced HVAC Technician looking to apply your skills to specialised cooling systems that support critical environments?

Join a leading provider of energy-efficient cooling and power solutions, where you'll play an important role in maintaining equipment performance, reliability and efficiency. From troubleshooting faults and carrying out preventative maintenance to commissioning equipment and training customers, you'll enjoy a varied, hands-on role where technical expertise and quality service matter.

What's on Offer

• Opportunity to work with specialised cooling solutions for critical environments
• Hands-on experience with commissioning, maintenance and fault repairs
• Variety across service call-outs, preventative maintenance and project installations
• Opportunity to share your technical knowledge through customer training
• Work independently while collaborating with an experienced service team
• Potential for a rostered day off (RDO), subject to eligibility and company policy

Key Responsibilities

• Attend service call-outs and diagnose and repair equipment faults
• Carry out preventative maintenance in line with operating and maintenance manuals
• Inspect project installations before commissioning
• Commission specialised air-conditioning equipment to meet tender specifications
• Complete service, maintenance and repair reports accurately and promptly
• Ensure all work meets quality standards and customer expectations
• Check pre-commissioning documentation before commencing work
• Provide training on equipment functionality and operation
• Assist with maintaining appropriate spare parts stock levels
• Coordinate regularly with office staff to support efficient service delivery

About You

To be successful, you'll have:

• Minimum 5 years' industry experience
• Certificate III in Air Conditioning and Refrigeration
• Refrigerant Handling Licence (ARC Tick)
• Current driver's licence
• Experience commissioning computer room air-conditioning units
• Restricted Electrical Licence
• White Card
• Working at Heights qualification
• Clear Police Check
• Strong customer service and communication skills
• Excellent organisation and time management abilities
• Confidence working autonomously and as part of a team
• Computer literacy, including Microsoft Teams, Word and Outlook

Desirable

Contractor / Supervisor Licence.

Why Join?

You'll have the opportunity to work on specialised cooling equipment where reliability, efficiency and attention to detail are essential. With a varied mix of service, maintenance, repairs and commissioning, this role offers an opportunity to apply your technical knowledge across different customer and project requirements.

If you're a customer-focused HVAC professional who takes pride in quality workmanship and enjoys solving technical problems.