Technical Sales Specialist — Construction Hardware

Mapei Australia; Sunshine Coast Regional; On-site; AUD 65,000 - 90,000; Full time

Job summary

Mapei Australia is seeking a Technical Sales Representative - Hardware based on the Sunshine Coast to drive sales through retail channels and strengthen store relationships. You will manage product availability, train store teams, deliver demonstrations, and expand distribution for the assigned product line.

The role emphasizes account management, market analysis, and proactive customer engagement. A strong background in construction-related sales and CRM proficiency are essential for success.

Qualifications

• Minimum 5 years’ experience in product line or related construction sectors.
• Demonstrated experience in technical sales, preferably within distribution and retail environments.
• Presentation and training skills.
• Experience providing technical support and solutions to clients.
• Commercial awareness and market analysis capability.
• Proficiency in Microsoft Office and CRM systems.
• Must be self-motivated and able to work independently.
• Must possess basic organisational and time management skills.
• Valid and current motor vehicle driver license.
• Existing industry relationships and specification exposure highly regarded.

Responsibilities

• Develop and grow sales within the designated territory through effective account management, business development and customer engagement activities.
• Identify and develop retail distribution channels for the designated product line.
• Conduct regular store visits to provide customer service, support, and product training.
• Deliver product demonstrations and communicate features and benefits effectively.
• Monitor and report on competitor activity and market trends.
• Ensure agreed product range is stocked and maintained at optimal levels in stores.
• Build strong relationships with store personnel to support sales growth.
• Provide feedback from stores to internal teams to support continuous improvement.
• Ensure merchandising standards and product presentation meet company expectations.
• Maintain accurate records of store visits, sales activity, and insights in CRM systems.
• Recommend promotional initiatives with retail partners.
• Assist with demand forecasting and inventory planning.
• Identify opportunities for expanding shelf space and product placement.

Skills

Technical sales

Account management

CRM systems

MS Office

Product training

Market analysis

Tools

CRM systems

Microsoft Excel

Job description

Mapei Australia is seeking a Technical Sales Representative - Hardware based on the Sunshine Coast to drive sales through retail channels and strengthen store relationships. You will manage product availability, train store teams, deliver demonstrations, and expand distribution for the assigned product line.

The role emphasizes account management, market analysis, and proactive customer engagement. A strong background in construction-related sales and CRM proficiency are essential for success.