Technical Sales Representative - Hardware

Mapei Australia; Sunshine Coast Regional; On-site; AUD 65,000 - 90,000; Full time

Job summary

Mapei Australia is seeking a Technical Sales Representative - Hardware based on the Sunshine Coast to drive sales through retail channels and strengthen store relationships. You will manage product availability, train store teams, deliver demonstrations, and expand distribution for the assigned product line.

The role emphasizes account management, market analysis, and proactive customer engagement. A strong background in construction-related sales and CRM proficiency are essential for success.

Qualifications

• Minimum 5 years’ experience in product line or related construction sectors.
• Demonstrated experience in technical sales, preferably within distribution and retail environments.
• Presentation and training skills.
• Experience providing technical support and solutions to clients.
• Commercial awareness and market analysis capability.
• Proficiency in Microsoft Office and CRM systems.
• Must be self-motivated and able to work independently.
• Must possess basic organisational and time management skills.
• Valid and current motor vehicle driver license.
• Existing industry relationships and specification exposure highly regarded.

Responsibilities

• Develop and grow sales within the designated territory through effective account management, business development and customer engagement activities.
• Identify and develop retail distribution channels for the designated product line.
• Conduct regular store visits to provide customer service, support, and product training.
• Deliver product demonstrations and communicate features and benefits effectively.
• Monitor and report on competitor activity and market trends.
• Ensure agreed product range is stocked and maintained at optimal levels in stores.
• Build strong relationships with store personnel to support sales growth.
• Provide feedback from stores to internal teams to support continuous improvement.
• Ensure merchandising standards and product presentation meet company expectations.
• Maintain accurate records of store visits, sales activity, and insights in CRM systems.
• Recommend promotional initiatives with retail partners.
• Assist with demand forecasting and inventory planning.
• Identify opportunities for expanding shelf space and product placement.

Skills

Technical sales

Account management

CRM systems

MS Office

Product training

Market analysis

Tools

CRM systems

Microsoft Excel

Job description

Founded in 1937 in Milan, Mapei is a leading global chemical manufacturing company servicing the global construction industry. Mapei has contributed to the construction of some of the most important architectural and infrastructural works worldwide. With a 4 billion Euro turnover in 2022, 25 Product lines, 32 Main research centres in 20 countries, 100,000 tons CO2 offset, 92 manufacturing plants in 5 continents, 102 subsidiaries operating in 57 countries, the Group employs more than 12,000 staff worldwide.

In Australia, the state-of-the-art plant in Brisbane produces over 57 thousand tons of product each year and up to 15 million litres of liquid product. The facility also houses R&D, quality control laboratories and training centre to develop industry technical expertise.

As a market leader, Mapei Australia understands and recognises the contribution employees make to the success of our business. We are proud to be ranked among the "World’s Best Employers" with Forbes’ and Statista acknowledging Mapei’s global endeavours excel in terms of corporate impact and image, talent development, gender equality and social responsibility.

This is a great opportunity to join an industry leader who manufactures high-quality innovative construction products in this critical maintenance role.

About the opportunity

Based on the Sunshine Coast, the Technical Sales Representative - Hardware is responsible for driving sales and market presence of the assigned product line through retail distribution channels. The role focuses on strengthening store relationships, ensuring product availability, and supporting store teams through training and product knowledge.

About the role

• Develop and grow sales within the designated territory through effective account management, business development and customer engagement activities
• Identify and develop retail distribution channels for the assigned product line
• Conduct regular store visits to provide customer service, support, and product training
• Deliver product demonstrations and communicate features and benefits effectively
• Monitor and report on competitor activity and market trends
• Ensure agreed product range is stocked and maintained at optimal levels in stores
• Build strong relationships with store personnel to support sales growth
• Provide feedback from stores to internal teams to support continuous improvement
• Ensure merchandising standards and product presentation meet company expectations
• Maintain accurate records of store visits, sales activity, and insights in CRM systems
• Recommend promotional initiatives with retail partners
• Assist with demand forecasting and inventory planning
• Identify opportunities for expanding shelf space and product placement.

About you

• Minimum 5 years’ experience within product line, or related construction sectors
• Demonstrated experience in technical sales, preferably within distribution and retail environments
• Presentation and training skills
• Experience providing technical support and solutions to clients
• Commercial awareness and market analysis capability
• Proficiency in Microsoft Office and CRM systems
• Must be self-motivated and able to work independently
• Must possess basic organisational and time management skills
• Valid and current motor vehicle driver license
• Existing industry relationships and specification exposure highly regarded.

Why Choose Mapei?

Job Security & Growth Join a stable, growing company with 87 years of success and substantial expansion plans. Our upcoming Melbourne facility opening in 2026 creates exciting career advancement opportunities.

Global Recognition Be part of a company recognized as one of the "World's Best Employers" by Times, Forbes and Statista.

Competitive Package We offer a competitive remuneration package designed to attract outstanding candidates, reflecting the pivotal nature of this role.

Next Steps

If you have the skills we're looking for, we'd love to hear from you! This is an exciting opportunity to join a respected global company where your expertise will make a real difference to our operations and growth.

We're looking for candidates who meet our requirements and have the experience outlined above. If this sounds like you and you're excited about this role, we encourage you to apply.