Technical Field Engineer (NV1 Mandatory)

Unisys; Canberra; On-site; AUD 65,000 - 90,000; Full time

Job summary

Unisys in Canberra is seeking a Technical Field Engineer to provide on-site technical support for a federal government client. The role involves installing, diagnosing, maintaining, and servicing computer hardware including desktops, printers and peripherals.

Ideal candidates will have NV1 security clearance (NV1 or NV2) and a valid driver’s license, with at least six months of Deskside support experience. This position offers an opportunity to work in a secure, professional environment and

Qualifications

• 6+ months experience in deskside support.
• NV1 or NV2 security clearance required.
• Driver's Licence required.

Responsibilities

• Install, diagnose, maintain and service computer-related products, including desktops, laptops and peripherals.
• Provide expert on-site technical support and strong client engagement.
• Ensure customer satisfaction throughout all transactions.

Skills

Deskside support

Windows support

Troubleshooting

Customer service

Tools

Printer deployment

PC hardware upgrades

Job description

Technical Field Engineer (NV1 Mandatory)

Technical Field Engineer

Russell, Canberra, ACT
NV1 Security Clearance Required
Driver's Licence Required

What success looks like in this role:

This Technical Field Engineer ensures that our federal government client’s systems stay secure, reliable, and mission-ready through expert on‑site technical support and strong client engagement.

The Field Engineer performs activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.

• Proven experience in a Deskside support environment performing fault investigation, triaging, and resolution.
• Experience with desktop support, server support, hardware, network and software installation and troubleshooting
• Experience with supporting a corporate Windows environment
• Printing (installation, deployment, configuration, disposals)
• Software and Hardware diagnostic skills and building/upgrading PC's
• Test and Tag experience highly regarded
• Minimum of 6 months experience in supporting Deskside support environment
• Ensure customer satisfaction throughout all transactions.

You will be successful in this role if you have:

• NV1 or NV2 security clearance must have for this role.
• Driver's License is required

Why Join Us

This role provides the opportunity to build practical technical expertise while working in a highly secure and professional environment.

You'll gain exposure to a wide range of technologies, strengthen your troubleshooting capabilities, and develop valuable customer-facing experience that can support future career growth within field services and technical support.

If you enjoy variety, hands‑on problem-solving, independence, and making a direct impact on users and business operations, this role offers an excellent platform to further your field engineering career.