Technical Account Manager — Data & Analytics Architect

KX; Sydney; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary and tailored training

Private healthcare package

Enhanced maternity and paternity package

Wellness Days and Volunteering opportunities

Job summary

A global data analytics company is seeking a Technical Account Manager in Sydney to engage with customers, enhance their use of KX software, and identify growth opportunities. This role requires a mix of technical expertise and excellent communication skills, supported by a bachelor's degree in Computer Science or related field. Benefits include competitive salary, tailored training, and a hybrid work model.

Qualifications

• 3+ years’ proven experience in a solution architect or technical account manager role.
• Experience in the data and analytics vendor space.
• Ability to manage multiple customers and deliverables simultaneously.

Responsibilities

• Serve as the primary technical point of contact for assigned customers.
• Perform regular customer health checks and identify optimizations.
• Provide product training to customers.

Skills

Solution architecture experience

Customer relationship management

Communication skills

Problem-solving skills

Experience in a fast-paced environment

Education

Bachelor's degree in Computer Science or related field

Tools

kdb+

Python

Data science technologies

Job description

A global data analytics company is seeking a Technical Account Manager in Sydney to engage with customers, enhance their use of KX software, and identify growth opportunities. This role requires a mix of technical expertise and excellent communication skills, supported by a bachelor's degree in Computer Science or related field. Benefits include competitive salary, tailored training, and a hybrid work model.