Technical Account Manager

Kaliba; Sydney; Hybrid; AUD 140,000 - 200,000; Full time

Benefits offered by this job

Flexible, hybrid work environment

Competitive salary

Ownership of post-sales relationship

Job summary

A global software leader is seeking a passionate Technical Account Manager in Sydney to drive customer outcomes in enterprise environments. The ideal candidate has over 5 years of experience in technical account management and a strong enterprise software background. This role offers a competitive salary and a flexible, hybrid work environment.

Qualifications

• 5+ years in Technical Account Management, Customer Success or similar client-facing roles.
• Enterprise software background ideally in networking, security, cloud, or infrastructure.
• Familiarity with networking, firewalls, network security.

Responsibilities

• Drive customer outcomes across critical enterprise environments.
• Ensure successful adoption, value realization, and lasting partnerships.
• Operate at the intersection of technology and strategy.

Skills

Technical acumen

Relationship-building skills

Customer success management

Consultative approach

Job description

Technical Account Manager

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Director at Kaliba - Helping software companies with their GTM, Professional Services & Technical hiring in APAC

Technical Account Manager, ANZ | Enterprise Software | Cyber Security

Looking for your next career adventure in the fast-evolving world of enterprise technology?

A global leader in cutting-edge software solutions is searching for a passionate and commercially-minded Technical Account Manager to drive customer outcomes across some of the region’s most critical enterprise environments.

Working with an impressive portfolio of large, high-profile clients, you’ll act as a trusted advisor—ensuring successful adoption, value realization, and lasting partnerships. This role will see you operating at the intersection of technology and strategy, helping customers navigate complex cloud, security, and networking landscapes.

This is more than a typical TAM role—it’s your chance to make an impact in a growing, profitable business with a global footprint and ambitious expansion plans across APAC.

What’s in it for you?

• High-level engagement with enterprise customers.
• True ownership of the post-sales relationship
• A business that values innovation, customer-centricity, and technical excellence
• A flexible, hybrid work environment based in Sydney or Melbourne
• Competitive salary - base ranging from $140k - $200k + Super + Commission + Benefits

What you’ll need to succeed:

5+ years in Technical Account Management, Customer Success or similar client-facing roles

Enterprise software background (ideally in networking, security, cloud, or infrastructure)

Strong technical acumen with an ability to simplify complexity.

Familiar or exposure working with networking, firewalls, network security etc.

A consultative approach and exceptional relationship-building skills

If you thrive in a fast-paced, ever-evolving technology environment and enjoy being at the heart of customer transformation stories—this role could be for you.

• Interested? Let’s talk.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Consulting

• Industries

  Computer and Network Security and IT Services and IT Consulting

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