Tech-Savvy Retail Sales & Service Pro

Telstra; City Of Cockburn; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

12% Superannuation

30% Telstra discounts

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

4 weeks additional leave

17,000+ learning programs

Job summary

Telstra Retail is seeking a Full Time Customer Service & Sales Consultant to deliver frontline support, help customers select products, activate services and troubleshoot basic issues. You will embody Telstra’s iconic Aussie brand and drive positive customer experiences in-store.

Join Telstra to develop your knowledge of latest gadgets, exceed sales targets, and contribute to a connected future while enjoying a supportive team environment and industry-leading learning resources.

Qualifications

• Excellent communication with customers and teammates.
• Ability to adapt solutions to individual customer needs.
• Proven drive to meet sales targets and KPIs.

Responsibilities

• Assist customers with product selection and service activation.
• Troubleshoot basic issues and provide frontline support.
• Deliver exceptional customer experiences and upsell where appropriate.
• Collaborate with teammates to achieve store goals.

Skills

Great Communication Skills

Solution-Oriented Approach

Sales Drive

Passion for Learning

Resilience and Positivity

Customer-Facing Experience

Job description

Telstra Retail is seeking a Full Time Customer Service & Sales Consultant to deliver frontline support, help customers select products, activate services and troubleshoot basic issues. You will embody Telstra’s iconic Aussie brand and drive positive customer experiences in-store.

Join Telstra to develop your knowledge of latest gadgets, exceed sales targets, and contribute to a connected future while enjoying a supportive team environment and industry-leading learning resources.