Tech-Savvy Retail Pro: Service & Sales Expert

Telstra; Hervey Bay; On-site; AUD 39,000 - 52,000; Full time

Benefits offered by this job

Parental leave

Extra day off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Leave purchase option

Discounts

Learning programs

Flexible hours

Recognition rewards

Inclusive culture

Job summary

Telstra Retail is seeking a friendly, customer-focused Retail Customer Service & Sales Consultant to join our iconic Aussie brand. You’ll help customers find the right tech solutions and provide expert guidance to enhance their everyday lives.

In-store you’ll collaborate with teammates to deliver exceptional service, meet sales targets, and contribute to a welcoming, inclusive environment that makes customers want to return.

Qualifications

• Ability to communicate clearly with customers and colleagues.
• Comfort with product knowledge and upsell opportunities.
• Proactive problem-solving to meet customer needs.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Stay up-to-date with Telstra gadgets and services to provide informed guidance.
• Meet and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with team to create a welcoming store environment.

Skills

Great communication

Customer-facing

Sales drive

Solution oriented

Team collaboration

Positive attitude

Job description

Telstra Retail is seeking a friendly, customer-focused Retail Customer Service & Sales Consultant to join our iconic Aussie brand. You’ll help customers find the right tech solutions and provide expert guidance to enhance their everyday lives.

In-store you’ll collaborate with teammates to deliver exceptional service, meet sales targets, and contribute to a welcoming, inclusive environment that makes customers want to return.