Tech-Savvy Retail Consultant: Service & Sales

Telstra; Australian Capital Territory; On-site; AUD 45,000 - 50,000; Full time

Benefits offered by this job

Discounts on Telstra services

Parental leave options

Training and development

Employee discounts

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant to join its iconic Australian brand in retail. You will help customers find tech solutions and deliver exceptional experiences while staying current with the latest devices and services.

Join a team that values diversity, growth, and flexible working arrangements as you contribute to a connected future for all Australians.

Qualifications

• Excellent communication skills with customers.
• Ability to tailor solutions to individual needs.
• Proven drive to meet or exceed sales targets and KPIs.
• Willingness to learn about new products and services.
• Positive attitude and resilience in busy environments.
• Experience with customer-facing roles is a plus, enthusiasm is essential.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right Telstra products and services.
• Stay up-to-date with gadgets and services to provide informed guidance.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with the team to maintain a welcoming, supportive store environment.

Skills

Great communication

Solution-oriented

Sales drive

Passion for learning

Resilience and positivity

Customer-facing experience

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant to join its iconic Australian brand in retail. You will help customers find tech solutions and deliver exceptional experiences while staying current with the latest devices and services.

Join a team that values diversity, growth, and flexible working arrangements as you contribute to a connected future for all Australians.