Team Leaders

Yo-Chi; Sydney; On-site; AUD 30,000 - 47,000; Part time

Benefits offered by this job

Free Yo-Chi shift

Growth opportunities

Supportive team

Team events

People and planet focus

Job summary

Yo-Chi in Sydney is hiring Casual Team Leaders to guide our front-of-house during busy shifts. You’ll set the standard on the floor, coach the team, and contribute to the fun, welcoming Yo-Chi culture. If you lead from the front and enjoy fast-paced service, we’d love to meet you.

Join a team that values genuine guest experiences, teamwork and daily energy. This role offers rotating shifts, opportunities to grow, and a hands-on, upbeat work environment at Yo-Chi across Australia.

Qualifications

• Previous leadership experience in hospitality, retail or customer service.
• Motivates and brings positive energy to a team.
• Strong communication and organisational skills.
• Confident in decisions and problem-solving during shifts.
• Available for rotating roster including evenings, weekends and public holidays.
• Passion for people, teamwork and creating great experiences.

Responsibilities

• Lead the team through busy shifts with energy and confidence.
• Deliver genuine, friendly guest service to create memorable experiences.
• Coach and support team members by leading by example.
• Open/close venue, handle cash and daily admin tasks.
• Keep venue clean, safe, and running smoothly.
• Ensure Yo-Chi servings look as good as they taste.
• Manage stock, deliveries and back-of-house organisation.
• Maintain food safety, hygiene and operations standards.

Skills

Leadership experience

Hospitality experience

Communication

Organisation

Decision making

Motivation

Job description

We're looking for passionate Casual Team Leaders to join our team!

At Yo-Chi, we're all about creating more positive energy in the world. From epic frozen yogurt creations to genuine guest experiences, every shift is an opportunity to make people smile.

As a Team Leader, you'll lead the team through busy shifts, set the standard on the floor and help create the fun, welcoming environment that Yo-Chi is known for. If you love leading from the front, thrive in a fast-paced environment and enjoy bringing out the best in people, we'd love to meet you.

What you'll be doing:

• Leading the team through busy shifts with confidence, positivity and great energy.
• Creating memorable guest experiences by delivering genuine, friendly service.
• Coaching and supporting team members while leading by example.
• Opening and closing the venue, including cash handling and daily administrative tasks.
• Keeping the venue clean, safe and running smoothly.
• Ensuring every Yo-Chi served looks just as good as it tastes.
• Managing stock, receiving deliveries and helping keep everything organised behind the scenes.
• Maintaining our food safety, hygiene and operational standards every day.

What we're looking for:

• Previous leadership experience in hospitality, retail or customer service.
• Someone who naturally motivates and brings positive energy to a team.
• Strong communication and organisational skills.
• Confidence making decisions and solving problems during a shift.
• Availability to work a rotating roster, including evenings, weekends and public holidays.
• A genuine passion for people, teamwork and creating great experiences.

Why you'll love Yo-Chi:

• Free Yo-Chi every shift.
• Real opportunities to grow your leadership career as we continue expanding across Australia and beyond.
• A fun, supportive team that genuinely enjoys coming to work.
• Team events, celebrations and plenty of good vibes.
• A business that cares about its people, community and the planet.

Please note, only shortlisted candidates will be contacted.