Team Leader

Yo-Chi; Canberra; Presencial; AUD 52.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Volunteer days

Happiness Hub

Complimentary Yo-Chi per shift

Rotating rosters

Descripción de la vacante

Yo-Chi is seeking a Team Leader for our Bunda St venue in Canberra. You will lead shifts, drive high energy, and ensure guests leave with a memorable experience. We have both Full Time and Casual Team Leader roles available, with opportunities to grow into higher leadership.

Join a vibrant team that delivers friendly service, manages opening/closing, and keeps operations running smoothly while maintaining food safety and team morale.

Formación

• 2+ years leadership experience in hospitality, retail or customer service.
• Ability to motivate a team and maintain high energy.
• Confident decision making and problem solving during shifts.
• Willingness to work rotating rosters including evenings and weekends.

Responsabilidades

• Lead the team through busy shifts with confidence and energy.
• Deliver genuine, friendly service to create memorable guest experiences.
• Coach and support team members, leading by example.
• Open and close the venue, including cash handling and daily admin tasks.
• Keep the venue clean, safe and running smoothly.

Conocimientos

Leadership experience

Motivates team

Problem solving

Energy & positivity

Rotating roster adaptability

Descripción del empleo

About Yo-Chi

At Yo-Chi, we’re a community where people grow, feel connected, and have fun doing what we do best! We create high energy spaces where both our guests and team feel welcome, supported, and inspired. Since 2012, we've grown to 80+ locations nationwide and expanded internationally, all while staying true to our family-owned roots. As we continue to grow, we're looking for passionate leaders who want to make a genuine impact, build great teams, and help us Share the Chi.

The role

As a Team Leader, you’ll be at the heart of the action, leading your team on shift, keeping the energy high, and making sure every guest leaves with an experience worth coming back for. You’ll lead from the front, uplift your crew, and set the standard for the CHI, service and energy that makes Yo-Chi different.

We are looking for Full Time and Casual Team Leaders, for our Bunda St venue!

What you'll be doing:

• Leading the team through busy shifts with confidence, positivity and great energy.
• Creating memorable guest experiences by delivering genuine, friendly service.
• Coaching and supporting team members while leading by example.
• Opening and closing the venue, including cash handling and daily administrative tasks.
• Keeping the venue clean, safe and running smoothly.
• Managing stock, receiving deliveries and helping keep everything organised behind the scenes.
• Maintaining our food safety, hygiene and operational standards every day.

What we're looking for:

• 2 + years leadership experience in hospitality, retail or customer service.
• Someone who naturally motivates and brings positive energy to a team.
• Hungry to learn, grow and develop
• Confidence making decisions and solving problems during a shift.
• Availability to work a rotating roster, including evenings, weekends and public holidays.
• A genuine passion for people, teamwork and creating great experiences.

Why you'll love Yo-Chi:

• Enjoy Fun team incentives, incredible culture & energy, and access to our Happiness Hub (EAP) for extra support whenever you need it.
• Enjoy 2 paid volunteer days each year to make a difference with your peers.
• Rotating rosters with both day and night shifts
• Enjoy a complimentary Yo-Chi every shift.
• Build your leadership skills with clear pathways into Assistant Venue Manager and Venue Leader opportunities

If you’re ready to be part of a vibrant, friendly team at one of the most exciting Yo-Chi locations,

Please note, only shortlisted candidates will be contacted.