Team Leader

The Disability Trust; Mittagong; Presencial; AUD 90.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Not-for-profit salary packaging

5 weeks annual leave

Birthday leave

Fitness Passport

Professional development opportunities

Recognition programs

Flexible public holiday leave

Employee Assistance Program

Descripción de la vacante

The Disability Trust is seeking a proactive Team Leader for our residential services in NSW. You will supervise a team of Support Workers, coordinate rosters and daily operations, and uphold person-centred practice and safeguarding to achieve positive participant outcomes.

As Manager Southern Highlands Services, Kirsty Parsons will provide leadership and support. You will engage with families, monitor service quality and drive continuous improvement while maintaining compliance and accurate

Formación

• Disability, Supported Independent Living, community or health-services experience.
• Proven ability to coach, mentor and guide employees.
• Strong focus on person-centred practice and safeguarding.
• Confidence coordinating rosters, workloads and priorities.
• Strong communication, documentation and stakeholder skills.
• Sound judgement, initiative and problem-solving ability.
• Digital confidence across rostering, reporting and compliance.
• Commitment to safety and continuous improvement.

Responsabilidades

• Lead and develop Support Workers to deliver safe, person-centred services.
• Coordinate staffing, rosters and daily service operations.
• Champion participant choice, independence, dignity and inclusion.
• Build strong relationships with participants, families and key stakeholders.
• Monitor employee performance, service quality, incidents, risks and compliance.
• Maintain accurate records, handovers and service documentation.
• Resolve operational issues promptly to maintain safe, consistent services.

Conocimientos

Team leadership

Staff coaching

Roster coordination

Communication

Documentation

Stakeholder management

Problem solving

Safety and safeguarding

Descripción del empleo

As Team Leader, you will oversee residential services and support participants to live safely and independently, with genuine choice and control.

Working closely with the Manager, you will lead a team of Support Workers and oversee daily operations, workforce planning, service quality and compliance. You will strengthen employee capability, support consistent service delivery and drive positive participant outcomes.

While each day may bring new challenges, some of your day-to-day duties may include:

• Lead and develop Support Workers to deliver safe, person-centred services.
• Coordinate staffing, rosters and daily service operations.
• Champion participant choice, independence, dignity and inclusion.
• Build strong relationships with participants, families and key stakeholders.
• Monitor employee performance, service quality, incidents, risks and compliance.
• Maintain accurate records, handovers and service documentation.
• Resolve operational issues promptly to maintain safe, consistent services.

About You

You are an approachable and values-driven leader who communicates clearly, builds positive relationships and remains focused on participant outcomes, employee capability and service quality.

To succeed in this role, you will bring:

• Disability, Supported Independent Living, community or health-services experience.
• Proven ability to coach, mentor and guide employees.
• A strong focus on person-centred practice and safeguarding.
• Confidence coordinating rosters, workloads and priorities.
• Strong communication, documentation and stakeholder skills.
• Sound judgement, initiative and problem-solving ability.
• Confidence managing incidents, risks and quality concerns.
• Digital confidence across rostering, reporting and compliance.
• A commitment to safety and continuous improvement.

Formal leadership experience is highly regarded; however, experienced Support Workers who can demonstrate leadership capability are encouraged to apply.

What we will offer you

• Attractive not-for-profit salary packaging options (around $15,900 in tax free earning potential).
• Extra rest and recreation with 5 weeks annual leave per annum. (pro-rata for part-time staff)
• Birthday cake is sure to taste extra sweet with an additional paid day off for birthday leave.
• Access to our exclusive Fitness Passport program - discounted unlimited access to multiple gyms and pools.
• Opportunity to never stop learning with our abundance of professional development opportunities.
• Reward and recognition programs to celebrate success.
• Flexible public holiday leave options to celebrate recognised days of religious or cultural significance.
• Access to a free reputable and confidential Employee Assistance Program for you and members of your immediate family.
• Current NSW Driver Licence.
• Valid working rights in Australia.
• Current NDIS Worker Screening Check and Working with Children Check, or the willingness and eligibility to obtain and maintain these clearances.
• Ability to meet any additional pre-employment screening requirements relevant to the position.

If you're looking for a rewarding leadership opportunity where you can support employees, strengthen services and positively impact the lives of people with disability, we'd love to hear from you.

For further information about this opportunity, please contact our Manager Southern Highlands Services – Kirsty Parsons at **************@disabilitytrust.org.au.

Applications will be reviewed as they are received and suitable candidates may be contacted prior to the closing date.