Disability Support Leader

Life Without Barriers; Lismore; On-site; AUD 53,000 - 76,000; Full time

Benefits offered by this job

EAP (Employee Assistance Program)

Fitness Passport

Salary packaging

Job summary

Life Without Barriers is seeking a capable leader to coach and mentor Disability Support Workers across two Supported Independent Living homes in Ballina and Lismore. You will oversee operations, ensure safety, quality care and responsive on-call coverage.

The role requires strong people skills, problem solving, and a Diploma in Social & Community Services or equivalent, plus a valid driver's licence and probity checks. Travel between sites and to families is expected.

Qualifications

• Leadership experience in disability/mental health services.
• Strong influencing and negotiation skills.
• Creative thinking and problem-solving abilities.
• Diploma in Social & Community Services or equivalent.
• Current unrestricted Australian Driver's Licence and vehicle access.

Responsibilities

• Lead 24/7 service operations for 2 SIL properties (Ballina & Lismore).
• Inspire and support Disability Support Workers with a collaborative leadership style.
• Maintain clear role distinctions and decisive leadership.
• Ensure continuity of services during staff leave and absences.
• Promote resilience, adaptability and staff competency in active support.

Skills

Leadership

Influencing

Problem solving

Driver's license

Education

Diploma in Social & Community Services

Job description

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless and refugees and asylum seekers.

Empowering people with disability to live life the way they choose is at the heart of how Life Without Barriers has operated for over 25 years. This is an exciting opportunity to join our team and continue this mission. Support people with disability to have the choice, control, and independence to live their best life. If you’re passionate about inclusivity, respect, and making a meaningful difference, this is the career move for you.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

Provide personalised coaching and mentoring to a team of Disability Support Workers, focusing on skill development and best practices, while overseeing the operations of 2 Supported Independent Living (SIL) homes. The role involves an on-call component once every 6 weeks as well as occasional travel.

Key Responsibilities

• Lead and coordinate high-volume 24/7 service operations for 2 SIL properties – Ballina & Lismore
• Guide and inspire a team of Disability Support Workers with a collaborative approach
• Maintain clear role distinctions and provide decisive leadership
• Continuity of support services through management of unexpected leave coverage
• Foster a culture of resilience and adaptability
• Encourage staff competency in active support and complex client care
• Effectively manage crisis situations and complex behavioural incidents
• Act as a key liaison with families, navigating complex care dynamics
• National collaboration to maintain service alignment
• Balance competing demands, ensuring completion of mandatory reporting, compliance, risk management, and resource optimisation

Skills & Experience

• Previous leadership experience within the delivery of services to people with disability and/or mental health
• Established influencing and negotiation skills
• Ability to think creatively and problem solve
• Diploma in relevant Social & Community Services or relevant experience
• Current unrestricted Australian Drivers Licence and access to a reliable vehicle

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

• Hourly rate of $46.70 as per Level 4 SCHADS award
• Access to employee assistance programs (EAP) and Fitness Passport for personal wellbeing
• Enjoy salary packaging on everyday living expenses (including mortgage, rent and bills)

For any other enquiries, contact Caprisse Reid at *************@lwb.org.au.