Tablelands Freight Admin & Front Desk Specialist

Murdoch Road Transport; Atherton; On-site; AUD 52,000 - 64,000; Full time

Job summary

MRT Freight Services on the Atherton Tablelands is seeking an organised freight administration assistant to join our team. You will work closely with the depot supervisor and drivers to ensure freight moves out on time daily, handling front counter inquiries and phone calls.

duties include booking pickups, tracking consignment (connote) admin, and coordinating with forwarding partners for outlying areas. A calm phone manner and basic Excel skills are essential for success.

Qualifications

• Experience in reception, customer service or admin (transport or logistics experience is a bonus, not essential)
• Confident with computers, email and Excel
• Calm and clear on the phone

Responsibilities

• Answer phones and emails and serve front counter customers, including freight collections and drop-offs
• Handle TGE consignment (connote) admin: booking pickups, tracking, and following up on delivery enquiries
• Follow up PODs, futile deliveries, redeliveries and damaged or missing freight
• Prepare run sheets and help drivers sort out scanner and paperwork issues
• Coordinate freight for outlying areas with our onforwarding partners
• Do general office admin

Skills

Reception

Customer service

Admin

Excel

Tools

Excel

Job description

MRT Freight Services on the Atherton Tablelands is seeking an organised freight administration assistant to join our team. You will work closely with the depot supervisor and drivers to ensure freight moves out on time daily, handling front counter inquiries and phone calls.

duties include booking pickups, tracking consignment (connote) admin, and coordinating with forwarding partners for outlying areas. A calm phone manner and basic Excel skills are essential for success.