Reception & Freight Administrator

Murdoch Road Transport; Atherton; Sur place; AUD 52 000 - 64 000; Plein temps

Résumé du poste

MRT Freight Services on the Atherton Tablelands is seeking an organised freight administration assistant to join our team. You will work closely with the depot supervisor and drivers to ensure freight moves out on time daily, handling front counter inquiries and phone calls.

duties include booking pickups, tracking consignment (connote) admin, and coordinating with forwarding partners for outlying areas. A calm phone manner and basic Excel skills are essential for success.

Qualifications

• Experience in reception, customer service or admin (transport or logistics experience is a bonus, not essential)
• Confident with computers, email and Excel
• Calm and clear on the phone

Responsabilités

• Answer phones and emails and serve front counter customers, including freight collections and drop-offs
• Handle TGE consignment (connote) admin: booking pickups, tracking, and following up on delivery enquiries
• Follow up PODs, futile deliveries, redeliveries and damaged or missing freight
• Prepare run sheets and help drivers sort out scanner and paperwork issues
• Coordinate freight for outlying areas with our onforwarding partners
• Do general office admin

Connaissances

Reception

Customer service

Admin

Excel

Outils

Excel

Description du poste

Most of this role is TGE freight administration, along with front counter and phone duties. You'll work closely with the depot supervisor and the drivers to make sure freight moves out on time each day.

Key responsibilities

Answer phones and emails and serve front counter customers, including freight collections and drop-offs

Handle TGE consignment (connote) admin: booking pickups, tracking, and following up on delivery enquiries

Follow up PODs, futile deliveries, redeliveries and damaged or missing freight

Prepare run sheets and help drivers sort out scanner and paperwork issues

Coordinate freight for outlying areas (Mt Garnet, Dimbulah, Chillagoe and similar) with our onforwarding partners

Do general office admin

About you

Experience in reception, customer service or admin (transport or logistics experience is a bonus, not essential)

Confident with computers, email and Excel

Calm and clear on the phone

Lives locally on the Tablelands

About us

MRT Freight Services is a growing Far North Queensland transport business with depots from Townsville to Mossman. We are now the Team Global Express (TGE) and Startrack agents for the Atherton Tablelands.

Stable local role with a growing business