Transport Admin & Partner Liaison

Murdoch Road Transport; Cairns Regional; On-site; AUD 59,000 - 72,000; Full time

Benefits offered by this job

Competitive salary + super

Variety of work

Small supportive team

Full training on systems & processes

Mon-Fri hours, no weekends

Job summary

MRT Freight Services is seeking a proactive office team member to be the go-to contact for business partners and customers. You will track consignments and provide clear answers, coordinating with drivers to ensure timely delivery information.

The role emphasizes excellent customer service, a calm phone presence, and proficiency with Microsoft Office; transport/logistics experience is a plus but training is provided. Monday–Friday hours with opportunities to contribute to a growing team.

Qualifications

• Strong customer service skills and ability to learn quickly.
• Friendly, calm phone and email communication style.
• Proficiency with Microsoft Office suite (Outlook, Excel, Word).
• Experience in transport/logistics is a plus, but quick learners will be trained.

Responsibilities

• Be the go-to contact for business partners and customers.
• Track consignments and provide clear updates to customers and partners.
• Collaborate with drivers for delivery information.
• Assist customers and contribute to a friendly operations team.
• Support a hands-on, efficient office environment.

Skills

Customer service

Communication

Phone etiquette

Attention to detail

Tools

Microsoft Office

Outlook

Excel

Word

Job description

MRT Freight Services is seeking a proactive office team member to be the go-to contact for business partners and customers. You will track consignments and provide clear answers, coordinating with drivers to ensure timely delivery information.

The role emphasizes excellent customer service, a calm phone presence, and proficiency with Microsoft Office; transport/logistics experience is a plus but training is provided. Monday–Friday hours with opportunities to contribute to a growing team.