Systems Engineer

Ricoh Australia Pty Ltd.; Australia; Remote; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Parental Leave

Purchased Leave Scheme

Recognition program

Income protection

Wellness program

Novated leasing

Job summary

Ricoh Australia Pty Ltd. is seeking an experienced Systems Engineer to support Microsoft cloud and infrastructure projects in Parramatta. This 6-month contract role is hands-on and client-facing, requiring strong Azure, M365, Intune, AD/Entra ID, and VMware expertise.

The successful candidate will join the IT Services team, providing Level 2/3 escalation support, executing migrations and upgrades, and ensuring secure, high-performing environments in hybrid cloud setups.

Qualifications

• 7+ years in IT services/MSP environments.
• 4+ years hands-on Azure, Windows Server, AD/Entra ID, DNS, GPO, M365, Intune.
• Experience with cloud, on‑premise, and hybrid environments.
• Strong troubleshooting and communication skills.
• PowerShell scripting and automation experience.

Responsibilities

• Provide advanced support, project implementation, and technical guidance.
• Act as Level 2/3 escalation point for complex issues.
• Support migrations, upgrades, and infrastructure projects.
• Ensure environments are secure, available and high performing.
• Create and maintain technical documentation and standards.

Skills

Azure

Windows Server

Entra ID

Active Directory

DNS

Group Policy

Microsoft 365

Intune

PowerShell

VMware

Endpoint management

Hybrid cloud

Tools

PowerShell

VMware

Job description

# Systems Engineer (Microsoft Cloud & Infrastructure)**6-Month Contract | Immediate Start | Parramatta (3 Days Onsite)**Are you an experienced Systems Engineer with a passion for Microsoft technologies, cloud infrastructure, and delivering exceptional customer outcomes? We're seeking a hands-on Systems Engineer to join our IT Services team for a 6-month contract, supporting enterprise customer environments and critical technology projects. This is a fantastic opportunity to work across modern Microsoft technologies while partnering closely with customers to drive operational excellence and technical innovation. ## What You'll Be DoingAs a key member of our technical delivery team, you'll provide advanced support, project implementation, and technical expertise across a broad range of technologies, including:* Microsoft Azure and hybrid cloud environments* Microsoft 365 (Exchange Online, Teams, SharePoint, Entra ID)* Windows Server, Active Directory, DNS, and Group Policy* Microsoft Intune and Endpoint Management* Windows Autopilot and modern workplace solutions* VMware infrastructure You'll also:* Act as a Level 2/3 escalation point for complex technical issues.* Support technology migrations, upgrades, and infrastructure projects.* Ensure customer environments remain secure, available, and high performing.* Create and maintain technical documentation and operational standards.* Partner with customers and stakeholders to deliver outstanding service outcomes.**To be successful in this role:**## About YouWe're looking for an experienced infrastructure professional who thrives in customer-facing environments and enjoys solving complex technical challenges. ### Essential Experience* 7+ years' experience in the IT services industry, ideally within an MSP environment.* Minimum 4 years' hands-on experience supporting:Microsoft AzureWindows ServerActive Directory / Entra IDDNS and Group PolicyMicrosoft 365Microsoft Intune* Experience supporting cloud, on-premise, and hybrid environments.* Strong troubleshooting, problem-solving, and communication skills.* PowerShell scripting and automation experience. ### Technical Skills* Azure administration, including servers and VPN gateways.* Microsoft 365 administration.* Endpoint management and compliance.* VMware administration.* Modern workplace technologies.* Infrastructure and security best practices. ### Certifications**Required (or equivalent experience):*** Microsoft Certified: Windows Server Hybrid Administrator Associate.**Highly Regarded:*** Microsoft 365 Teams Administrator Associate.* Endpoint Administrator Associate.* VMware VCP.**What we give back to you?**At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including:* Paid Parental Leave* Purchased Leave Scheme* Participation in our RedE recognition program* Free income protection cover* Wellness program* Novated leasing## **Employment Type**Fixed Term (Fixed Term)