Systems Engineer

Ricoh; Ryde; Hybrid; AUD 100,000 - 160,000; Full time

Benefits offered by this job

Paid Parental Leave

Purchased Leave Scheme

RedE recognition program

Free income protection cover

Wellness program

Novated leasing

Job summary

Ricoh in Australia is seeking a hands-on Systems Engineer to join our IT Services team for a 6‑month contract, with Parramatta 3 days onsite. You’ll work across modern Microsoft technologies to support enterprise environments and deliver operational excellence.

The role emphasizes cloud and hybrid infrastructures, Azure, M365, and VMware, with a focus on secure, high‑performing systems and close collaboration with customers.

Qualifications

• 7+ years in IT services, ideally MSP environment.
• Hands-on experience with cloud, on-premise and hybrid environments.
• Strong troubleshooting, problem-solving and communication skills.
• PowerShell scripting and automation experience.

Responsibilities

• Provide advanced support across Microsoft Azure and hybrid cloud environments.
• Assist with project implementations, migrations and infrastructure projects.
• Ensure customer environments are secure, available and high performing.
• Create and maintain technical documentation and operational standards.
• Partner with customers and stakeholders to deliver outstanding service outcomes.

Job description

As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digitalinfrastructuresolutions.

At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.

Is this the role for you?

Are you an experienced Systems Engineer with a passion for Microsoft technologies, cloud infrastructure, and delivering exceptional customer outcomes?

We're seeking a hands-on Systems Engineer to join our IT Services team for a 6-month contract, supporting enterprise customer environments and critical technology projects. This is a fantastic opportunity to work across modern Microsoft technologies while partnering closely with customers to drive operational excellence and technical innovation.

Who Are we?

As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digitalinfrastructuresolutions.

At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.

Is this the role for you?

Systems Engineer (Microsoft Cloud & Infrastructure)

6-Month Contract | Immediate Start | Parramatta (3 Days Onsite)

We're seeking a hands-on Systems Engineer to join our IT Services team for a 6-month contract, supporting enterprise customer environments and critical technology projects. This is a fantastic opportunity to work across modern Microsoft technologies while partnering closely with customers to drive operational excellence and technical innovation.

What You'll Be Doing

As a key member of our technical delivery team, you'll provide advanced support, project implementation, and technical expertise across a broad range of technologies, including:

• Microsoft Azure and hybrid cloud environments
• Microsoft 365 (Exchange Online, Teams, SharePoint, Entra ID)
• Windows Server, Active Directory, DNS, and Group Policy
• Microsoft Intune and Endpoint Management
• Windows Autopilot and modern workplace solutions
• VMware infrastructure

You'll also:

• Act as a Level 2/3 escalation point for complex technical issues.
• Support technology migrations, upgrades, and infrastructure projects.
• Ensure customer environments remain secure, available, and high performing.
• Create and maintain technical documentation and operational standards.
• Partner with customers and stakeholders to deliver outstanding service outcomes.

To be successful in this role:

About You

We're looking for an experienced infrastructure professional who thrives in customer-facing environments and enjoys solving complex technical challenges.

Essential Experience

• 7+ years' experience in the IT services industry, ideally within an MSP environment.
• Minimum 4 years' hands-on experience supporting:Microsoft AzureWindows ServerActive Directory / Entra IDDNS and Group PolicyMicrosoft 365Microsoft Intune
• Experience supporting cloud, on-premise, and hybrid environments.
• Strong troubleshooting, problem-solving, and communication skills.
• PowerShell scripting and automation experience.

Technical Skills

• Azure administration, including servers and VPN gateways.
• Microsoft 365 administration.
• Endpoint management and compliance.
• VMware administration.
• Modern workplace technologies.
• Infrastructure and security best practices.

Certifications

Required (or equivalent experience):

• Microsoft Certified: Windows Server Hybrid Administrator Associate.

Highly Regarded:

• Microsoft 365 Teams Administrator Associate.
• Endpoint Administrator Associate.
• VMware VCP.

What we give back to you?

At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including:

• Paid Parental Leave
• Purchased Leave Scheme
• Participationin our RedErecognition program
• Free income protection cover
• Wellness program
• Novated leasing

Employment Type

Fixed Term (Fixed Term)