Sydney Five-Star Office Concierge (Part-Time)

The Lottery Corporation; Sydney; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Hybrid working

Generous leave options

Learning & development platform

Career growth from within

Volunteer opportunities with dollar-m

Job summary

The Lottery Corporation in Sydney is seeking a part-time Concierge to deliver a five-star workplace experience, greeting staff and visitors and providing responsive customer service. You will support daily office operations, manage access passes, meeting rooms and events, and work with Property, Building Management, Security and Technology teams to keep the workplace safe and well-presented.

Two to three years in reception or hospitality is preferred, with options for hybrid work and a friendly,

Qualifications

• Two to three years’ experience in reception, concierge, hospitality or tourism, with a demonstrated commitment to exceptional customer service.
• Experience in a professional office or corporate environment is desirable.
• Ability to complete mandatory emergency warden training and undertake Emergency Warden duties for the Sydney workplace.
• Ability to undertake First Aid Officer duties for the Sydney workplace. First aid certification is not required at commencement.

Responsibilities

• Deliver a five-star workplace experience by welcoming team members and visitors and providing exceptional customer service.
• Support the smooth day-to-day operation of the office, including access passes, lockers, visitor management and workplace enquiries.
• Coordinate meeting rooms, catering, workplace events and technology support to ensure a seamless employee experience.
• Partner with Property, Building Management, Security and Technology teams to maintain a safe, secure and well-presented workplace.
• Act as a workplace concierge, providing information, managing feedback, coordinating mail and couriers, and identifying opportunities to enhance the employee experience.

Skills

Reception experience

Concierge experience

Hospitality

Job description

The Lottery Corporation in Sydney is seeking a part-time Concierge to deliver a five-star workplace experience, greeting staff and visitors and providing responsive customer service. You will support daily office operations, manage access passes, meeting rooms and events, and work with Property, Building Management, Security and Technology teams to keep the workplace safe and well-presented.

Two to three years in reception or hospitality is preferred, with options for hybrid work and a friendly,