Corporate Concierge

Whizdom; Sydney; On-site; AUD 55,000 - 83,000; Full time

Job summary

Whizdom in Sydney is seeking a Corporate Concierge on a contract basis to support its Sydney office, delivering front-of-house coordination, reception and facilities assistance. You will work independently to maintain efficient day-to-day operations, handle inquiries, coordinate catering, and assist the Office Manager and facilities team.

The role requires a service-focused professional with excellent communication and strong organisational skills, capable of building relationships with staff,

Qualifications

• Experience in a professional office environment, reception or concierge.
• Commitment to delivering excellent customer service.
• Excellent verbal and written communication.
• Strong organisational and prioritisation abilities.
• Ability to work independently and take ownership.
• Excellent interpersonal skills with diverse stakeholders.
• Attention to detail and a proactive approach.
• Proficiency with Microsoft Office and office equipment.

Responsibilities

• Manage general reception activities and support the daily operation of the Sydney office.
• Monitor enquiries and provide responsive office and administrative support.
• Coordinate internal catering requests.
• Operate the switchboard and ensure calls are handled promptly and professionally.
• Build relationships with employees, visitors, suppliers and contractors.
• Assist with security processes, including access passes and tenancy access.
• Provide administrative support to Office Manager and facilities team.
• Assist with staff onboarding and co-ordinate contractor access.
• Identify and report facilities faults and coordinate repairs.
• Distribute relevant information and respond to enquiries.
• Assist with invoicing, data entry, stock ordering and distribution.

Skills

Reception experience

Customer service

Office administration

Facilities coordination

Communication skills

Organisational skills

Independent worker

MS Office

Tools

MS Office

Job description

Location: Sydney
Engagement type: Contract Opportunity
Engagement Dates: 19th October – 27th November and 11th December – 24th December

Mandatory Requirement: Federal Baseline Security Clearance

About the Opportunity

An established organisation operating in a professional and highly regulated environment is seeking an experienced Corporate Conciergeto support its Sydney office.

As part of the broader property and facilities function, you will provide front-of-house coordination, office support and facilities assistance. This position suits a proactive and service-focused professional who is comfortable working independently and helping maintain efficient day-to-day office operations.

Key Responsibilities

• Manage general reception activities and support the daily operation of the Sydney office.
• Monitor incoming enquiries and provide responsive office and administrative support.
• Coordinate internal catering requests.
• Operate the switchboard and ensure calls are handled promptly and professionally.
• Build effective working relationships with employees, visitors, suppliers and contractors.
• Assist with physical security processes, including access passes, end-of-trip facilities and tenancy access.
• Provide administrative support to the Office Manager and facilities team, including assistance with staff onboarding.
• Help identify, report and coordinate the repair of property and facilities faults.
• Coordinate contractor access and notify building management of planned works.
• Respond to general facilities enquiries and distribute relevant administrative information.
• Assist with invoicing, data entry, stock ordering and distribution.
• Undertake other office and facilities duties as required.

Required Skills and Experience

• Previous experience in a professional office environment, ideally in reception, administration, concierge or facilities support.
• A genuine commitment to delivering outstanding customer service.
• Excellent verbal and written communication skills.
• Strong organisational and prioritisation abilities.
• Confidence working independently and taking ownership of assigned tasks.
• Strong interpersonal skills and the ability to work effectively with a broad range of stakeholders.
• High attention to detail and a practical, proactive approach.
• Proficiency with Microsoft Office applications and general office equipment.
• Willingness to undertake a varied range of administrative and operational duties.

Desirable Experience

• Experience using service-desk or workflow-management platforms.
• Exposure to facilities coordination, contractor management or workplace access processes.
• Experience identifying administrative improvements and taking ownership of processes.

What’s on Offer

• A varied front-of-house position in a professional Sydney office.
• The opportunity to work across reception, administration and facilities support.
• Regular engagement with internal teams, external stakeholders, suppliers and contractors.
• A role where initiative, independence and excellent customer service are highly valued.