Part-Time Front Desk & Office Concierge

ISS Facility Services (Australia); City of Melbourne; On-site; AUD 20,000 - 28,000; Part time

Job summary

ISS Facility Services (Australia) is seeking a part-time Front of House/Concierge to provide a welcoming, professional reception experience and support Melbourne office operations. The role combines concierge and reception duties with office coordination for day-to-day activities and stakeholder support.

You will manage visitor experiences, meeting room bookings, mail and deliveries, access control and travel arrangements while ensuring a safe, efficient and polished office environment.

Qualifications

• Experience in reception or front‑of‑house environments.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks with professionalism.

Responsibilities

• Be the first point of contact for visitors, employees, contractors and suppliers.
• Maintain reception and concierge areas to a high standard.
• Manage shared inboxes and respond promptly.
• Coordinate meeting room bookings and visitor arrivals.
• Handle mail, couriers and deliveries.
• Issue and deactivate access cards and keys.
• Arrange local transport for staff and visitors.
• Support day-to-day office operations and catering coordination.
• Book business travel and liaise with travel providers.
• Process invoices and create purchase orders in ISS finance systems.

Skills

Customer service

Front desk

Communication

Multitasking

Tools

Coupa

Navision

Job description

ISS Facility Services (Australia) is seeking a part-time Front of House/Concierge to provide a welcoming, professional reception experience and support Melbourne office operations. The role combines concierge and reception duties with office coordination for day-to-day activities and stakeholder support.

You will manage visitor experiences, meeting room bookings, mail and deliveries, access control and travel arrangements while ensuring a safe, efficient and polished office environment.