Support Administrator

Cosmo Cranes Group Pty Ltd; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Cosmo Cranes Group Pty Ltd is seeking a detail‑minded Support Administrator in Sydney to assist the Project Manager and Allocator. You will coordinate paperwork, maintain fleet records, schedule lifts, and communicate with clients to confirm job requirements.

The role emphasises accuracy, organisational skills, and the ability to work under pressure while building strong client relationships within our Mobile Cranes division.

Qualifications

• Exceptional attention to detail and a commitment to accuracy.
• Intermediate to Advanced Excel skills are required.
• Strong experience across the Microsoft Office suite of products.
• A proactive go-getter attitude, with the drive to get things done.
• Self-motivated and driven to excel in the role, continually looking to improve processes.
• Ability to work effectively in a team or independently with minimal supervision.
• Excellent written and verbal communication skills.
• Ability to build and maintain professional client relationships.
• Highly organised, adaptable and able to prioritise competing demands.
• Ability to stay calm under pressure and focus on solutions.

Responsibilities

• Ensure compliance with Contractor Safety Management systems (eg. Hammertech).
• Prepare and upload required paperwork and distribute SWMS to clients and contractors.
• Maintain vehicle files and fleet register.
• Liaise with clients to confirm job and lift requirements and set up locations.
• Maintain Allocations board.
• Maintain service schedule and NHVR.
• Allocate personnel to jobs via Assignar.
• Set up new projects in Assignar and S Drive.
• Distribute company memos and safety alerts.

Skills

Excel

Microsoft Office

Communication

Teamwork

Attention to detail

Tools

Hammertech

Assignar

S:Drive

Job description

An opportunity has become available within our Mobile Cranes division for a Support Administrator, providing admin support to the Project Manager & Allocator. You will need great organisation & communication skills, be able to adapt to changes quickly, work well under pressure and help to maintain & continue to build upon the important relationships with our clients.

Key responsibilities

• Ensure compliance with Contractor Safety Management systems - eg. Hammertech
• Prepare and upload the required paperwork and distribute of SWMS to client & contractors
• Maintain vehicle files and fleet register
• Liaise with clients for confirmation of job and lift requirements and set up locations

Assist other personnel

• Maintain Allocations board
• Maintain service schedule and NHVR
• Allocate personnel to jobs via Assignar
• Setting up of new projects - Assignar & S: Drive
• Company memo's & safety alerts

About you

• Exceptional attention to detail and a commitment to accuracy
• Intermediate to Advanced Excel skills are required
• Strong experience across the Microsoft Office suite of products
• A proactive go-getter attitude, with the drive, initiative and determination to get things done
• Self-motivated and driven to excel in the role, continually looking for ways to improve processes and contribute to the success of the team
• Ability to work effectively as part of a team, as well as independently and with minimal supervision
• Excellent written and verbal communication skills
• Ability to build and maintain strong, professional relationships with clients and personnel
• Highly organised, adaptable and able to prioritise competing demands
• Ability to maintain a calm, level-headed and solutions-focused approach under pressure

About us

Launched in 2003, Cosmo Cranes is an Australian family owned & operated group that has earned a strong reputation as a leader of a reliable and modern crane fleet. The group is made up of 4 divisions that all work in conjunction to provide a comprehensive range of materials handling solutions across a range of industrial, multi-story & high-rise construction projects.