Support & Administration Officer

Barwon Health; Barwon Downs; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Salary packaging benefits

Five weeks leave (pro-rata)

Permanent role

Job summary

Barwon Health is seeking a Support and Administration Officer (Grade 1) for Building Services in a permanent full-time role. You will handle customer-focused administration, data entry, and accounts payable while contributing to a coordinated team environment.

You will manage reception tasks, maintain records, and support day-to-day operations in a safety-compliant setting, while upholding Barwon Health values.

Qualifications

• Strong customer service and communication skills are essential.
• Excellent organisational and time management abilities.
• Ability to work independently and as part of a team with integrity and accountability.

Responsibilities

• Process, verify and record supplier and utility invoices for timely payments.
• Respond to invoice, maintenance, parking and general enquiries from staff and contractors.
• Maintain BEIMS data, filing systems and reporting in line with policies and obligations.
• Provide reception and admin support to Building Services and assist with quality improvement.

Skills

Customer service

Communication

Interpersonal skills

Organisational skills

Time management

Independent worker

Teamwork

Integrity

Accountability

Tools

BEIMS

Job description

• Build your career with Victoria’s largest regional health service
• Join a supportive, high-performing team making a real community impact
• Permanent full-time role | 80 hours per fortnight | ADOs | five weeks leave (pro-rata) & salary packaging opportunity

About the role

As the Support andAdministration Officer (Grade 1), Building Services you will be responsible for undertaking tasks to ensure a co-ordinated and dynamic customer focused Building Services team and carry out timely and accurate information processing, data entry and quality activities including customer service and reception duties.To provide and facilitate a superior level of customer service and administration support to the Building Services Department and manage, collate, and report on all Accounts Payable functions within the Building Services Department

Key responsibilities

• Process, verify and record supplier and utility invoices, ensuring accurate and timely payments in accordance with organisational policies and procedures.
• Provide professional customer service by responding to invoice, maintenance, parking and general enquiries from staff, contractors and stakeholders.
• Maintain accurate financial records, BEIMS data, filing systems and statistical reports, ensuring compliance with relevant policies, procedures and contractual obligations.
• Support the effective day-to-day operations of Building Services through reception duties, administrative support, quality improvement and adherence to Barwon Health values, safety and compliance requirements.

What we’re looking for

• Strong customer service, communication and interpersonal skills, with the ability to build effective relationships and manage enquiries professionally.
• Highly developed organisational, planning and time management skills, with the ability to prioritise competing tasks and meet deadlines.
• Ability to work independently and collaboratively, adapt to changing priorities and take a proactive approach to problem-solving.
• High level of integrity, accountability and willingness to learn, with the ability to follow instructions and comply with workplace policies, including Occupational Health and Safety requirements.

Position Description

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.

• Excellent working conditions and a strong sense of job satisfaction
• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
• Attractive salary packaging benefits
• Living expenses capped at $9,010
• Meals and entertainment capped at $2,650

Diversity and inclusion

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.

Child safety

We are strongly committed to the safety and wellbeing of all children and young people.

Additional information

If you need adjustments to participate in the recruitment process, please contact us at ************@barwonhealth.org.au

All appointments are subject to:

• Satisfactory Police Record Check
• Immunisation Status Clearance
• Working with Children Check (if applicable)