Sunshine Coast NDIS Admin & Community Support Officer

Carers QLD; Maroochydore; On-site; AUD 61,000 - 82,000; Full time

Benefits offered by this job

Tax benefits

Gifted day

Fitness passport

Private health discount

Professional development

Job summary

Carers QLD on the Sunshine Coast is recruiting a Support Officer (Administration) based in Maroochydore. You will handle front-line inquiries, schedule meetings, and provide admin support for the NDIS Local Area Coordinator Program, ensuring accurate data in the NDIA system and a welcoming service to participants and carers.

The role emphasizes attention to detail, ability to manage priorities, and strong IT skills, with a supportive not-for-profit work environment and ongoing professional

Qualifications

• Extremely high attention to detail in a fast-paced environment.
• Experience engaging with the community and carers.
• Strong IT skills to support administration and data tasks.
• Excellent customer service as a first point of contact.

Responsibilities

• Record appointments, notes and actions in the NDIA Business System.
• Schedule participant contact and meetings.
• Provide welcoming customer service to participants and visitors at site.
• Organise venues, catering and meeting logistics as required.
• Answer enquiries and refer to internal stakeholders when needed.
• Contribute to a supportive, flexible team environment.

Skills

Attention to detail

Customer service

IT skills

Community engagement

Job description

Carers QLD on the Sunshine Coast is recruiting a Support Officer (Administration) based in Maroochydore. You will handle front-line inquiries, schedule meetings, and provide admin support for the NDIS Local Area Coordinator Program, ensuring accurate data in the NDIA system and a welcoming service to participants and carers.

The role emphasizes attention to detail, ability to manage priorities, and strong IT skills, with a supportive not-for-profit work environment and ongoing professional