NDIS Admin & Community Support Officer – Sunshine Coast

Carers QLD; Maroochydore; On-site; AUD 61,000 - 82,000; Full time

Benefits offered by this job

Remuneration package

Not-for-Profit Tax Benefits with RemS​

Gifted Day for Christmas

Fitness Passport

Origin Electric Employee Benefits

Private health discounts

Job summary

Carers QLD on the Sunshine Coast is seeking a Support Officer (Administration) based in our Maroochydore Office. You will provide administrative support to all levels of the NDIS Local Area Coordinator Program, welcoming participants, families and carers as the first point of contact.

Ideal candidates have strong IT skills, attention to detail, and experience engaging with the community. The role offers a full-time position with a remuneration package including superannuation.

Qualifications

• Experience providing customer service to diverse participants, families and carers.
• Extremely high attention to detail in fast-paced environments.
• Ability to manage competing priorities and maintain data accuracy.

Responsibilities

• Record appointments, notes and actions in the NDIA Business System to ensure accurate data.
• Schedule participant contact and meetings.
• Provide welcoming customer service to participants, carers, families and visitors on site.
• Schedule and prepare meeting rooms, materials and equipment as required.
• Organise venues and catering for meetings, training sessions & events.
• Respond to participant enquiries and refer to internal stakeholders as needed.
• Offer dedicated administrative support in a full-time role with a competitive remuneration package.

Skills

Customer service

Attention to detail

Time management

Interpersonal skills

Tools

NDIA Business System

Microsoft Office

Job description

Carers QLD on the Sunshine Coast is seeking a Support Officer (Administration) based in our Maroochydore Office. You will provide administrative support to all levels of the NDIS Local Area Coordinator Program, welcoming participants, families and carers as the first point of contact.

Ideal candidates have strong IT skills, attention to detail, and experience engaging with the community. The role offers a full-time position with a remuneration package including superannuation.