NDIS Administration Officer | Proactive & Organized

Better Care Community Support Services; Newcastle City Council; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Salary packaging options

Ongoing training and development

Employee assistance program

Job summary

Better Care Community Support Services in Newcastle, NSW, is seeking a proactive NDIS Administration Officer for a full-time role. You will provide essential administrative support, manage Service and Rental Agreements, handle inquiries, coordinate meetings, and process invoices with ShiftCare and Xero.

Ideal candidates have experience in disability or community services, strong organization, and excellent communication skills, with a passion for supporting people with disabilities and their

Qualifications

• Relevant administration experience, ideally in disability or community services.
• Proficient in Google, ShiftCare and Xero with strong organizational skills.
• Excellent written and verbal communication abilities.

Responsibilities

• Providing administration support to the management team and support staff.
• Creating and managing Service Agreements and Rental Agreements.
• Answering phone calls and responding to emails professionally and promptly.
• Coordinating office meetings, staff training sessions, and orientations.
• Creating invoices using ShiftCare and Xero.
• Uploading and maintaining participant and staff documentation.
• Ordering office and household stock supplies.
• Logging and coordinating maintenance requests for properties.
• Assisting with general office organisation and day-to-day operations.
• Supporting compliance and administrative processes within the NDIS sector.
• Being the welcoming and professional face of our office.

Skills

NDIS invoicing

Administrative support

Attention to detail

Communication skills

Tools

ShiftCare

Xero

Google Workspace

Job description

Better Care Community Support Services in Newcastle, NSW, is seeking a proactive NDIS Administration Officer for a full-time role. You will provide essential administrative support, manage Service and Rental Agreements, handle inquiries, coordinate meetings, and process invoices with ShiftCare and Xero.

Ideal candidates have experience in disability or community services, strong organization, and excellent communication skills, with a passion for supporting people with disabilities and their