Student Services Reception Specialist (Part-Time)

Toowoomba Grammar School; Toowoomba Regional; On-site; AUD 30,000 - 39,000; Part time

Job summary

Toowoomba Grammar School is seeking a friendly, organized Customer Service Officer to join the Senior School team. This part-time role provides welcoming front-line service, attendance/records support, reception and visitor management, and admin for School events.

The position is term-time, 7.6 hours per week, with potential additional hours during staff leave. Applicants should be proficient with Microsoft 365 and capable of handling multiple priorities with professionalism.

Qualifications

• Delivering high-quality customer service to students, families, staff and visitors.
• Communicating confidently and professionally, both verbally and in writing.
• Providing accurate, efficient, and highly organized administrative support in a busy environment.
• Managing competing priorities, multiple tasks and deadlines with attention to detail.
• Proficient in Microsoft 365 apps (including OneNote, Teams) and able to learn new school software quickly.
• Handling sensitive information with discretion and confidentiality.
• Working independently while collaborating effectively as part of a team.

Responsibilities

• Provide friendly, professional front-line customer service for students, families, staff and visitors.
• Support attendance and student records, reception and visitor management, internal communications, travel and vehicle coordination.
• Administer School events and activities with accuracy and organization.
• Support school administrators with general administrative duties as required.
• Ensure confidentiality and secure handling of sensitive information.
• Collaborate with the Student Services team to ensure smooth daily operations.

Skills

Customer service

Relationship building

Communication skills

Administrative support

Time management

Microsoft 365

Discretion/confidentiality

Tools

Microsoft 365

OneNote

Microsoft Teams

Job description

Toowoomba Grammar School is seeking a friendly, organized Customer Service Officer to join the Senior School team. This part-time role provides welcoming front-line service, attendance/records support, reception and visitor management, and admin for School events.

The position is term-time, 7.6 hours per week, with potential additional hours during staff leave. Applicants should be proficient with Microsoft 365 and capable of handling multiple priorities with professionalism.