School Customer Service Officer - Part-Time

Synergie; Toowoomba Regional; In loco; AUD 34.000 - 44.000; Part-time

Descrizione del lavoro

Toowoomba Grammar School is seeking a friendly, organised Customer Service Officer to join the Senior School Student Services team. This part-time role provides reception and administrative support, assisting students, staff, families and visitors throughout the school day.

The position involves attendance support, records management, internal communications, travel and vehicle coordination, and co-ordination of school events.

Competenze

• Deliver high-quality customer service and build positive relationships with students, parents, staff and other stakeholders.
• Communicate confidently, professionally, both verbally and in writing.
• Provide accurate, efficient and highly organised administrative support in a busy environment.
• Managing competing priorities, multiple tasks and deadlines with a high level of attention to detail.
• Using Microsoft 365, OneNote, Microsoft Teams and other digital applications confidently, with the ability to quickly learn new systems and School software.
• Managing sensitive information with discretion, professionalism and a high degree of confidentiality.
• Working independently and proactively, while also collaborating positively as part of a team.

Mansioni

• Provide front-line reception and welcoming service for students, families, staff and visitors.
• Assist with student attendance and records, internal communications, and visitor management.
• Coordinate travel and vehicles and support school events and activities.
• Support and prioritise administrative tasks in a fast-paced school office.

Conoscenze

Customer service

Communication

Administrative support

Confidentiality

Independent worker

Team collaboration

Strumenti

Microsoft 365

OneNote

Microsoft Teams

Descrizione del lavoro

Toowoomba Grammar School is seeking a friendly, organised Customer Service Officer to join the Senior School Student Services team. This part-time role provides reception and administrative support, assisting students, staff, families and visitors throughout the school day.

The position involves attendance support, records management, internal communications, travel and vehicle coordination, and co-ordination of school events.