Student Services & Administration Specialist

Human Resource Dynamics, LLC

Cairns Regional

On-site

AUD 60,000 - 70,000

Full time

12 days ago

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Job summary

ICAN Learn in Cairns, QLD is seeking a Student Services and Administration Officer to join our Cairns-based team. You’ll support students from their first enquiry through to completion, manage enrolments and onboarding, maintain accurate records, coordinate communications and assist with course administration to keep our programs running smoothly.

This is a varied, friendly role in a not-for-profit education organisation, requiring strong organisation, attention to detail and the ability to

Qualifications

Experience in administration, student services, customer service or a similar role.
Excellent organisational and time management skills.
Strong attention to detail and a commitment to maintaining accurate records.
Confident written and verbal communication skills.

Responsibilities

Managing student enquiries, applications, enrolments and onboarding.
Providing friendly, professional and timely support to students.
Maintaining accurate student records and information across our digital systems.
Coordinating student communications, course information and administrative follow-ups.
Monitoring attendance, participation and student progression.
Supporting training schedules, student placements and course administration.
Assisting with reporting, compliance documentation and student completions.
Supporting improvements to our student management systems and administrative processes.