Regional Administrative Specialist — Student & Client Services

TAFE Queensland; Cairns Regional; On-site; AUD 60,000 - 80,000; Full time

Job summary

TAFE Queensland is seeking a Business Support Officer to join the Cairns campus on a permanent full-time basis. You will deliver high-quality administrative services, assist students, staff and clients, and contribute to continuous improvement within the region.

The role reports to the Administration Team Leader and may require work at other campuses as needed. Candidates should demonstrate initiative and strong organisational and communication skills.

Qualifications

• Proven administrative experience and problem-solving ability.
• Strong written and verbal communication with clients.
• Ability to prioritise tasks and meet deadlines.
• High attention to detail and accuracy.

Responsibilities

• Perform administrative tasks to support campus operations.
• Represent the region in client communications with consistency and professionalism.
• Provide accurate and efficient administration support using information systems.
• Update knowledge of services, policies and processes to inform referrals and decisions.
• Supervise and guide administrative staff where applicable.
• Contribute to business process improvements and transformation initiatives.

Skills

Administrative support

Customer service

Written & verbal communication

Time management

Tools

Microsoft Office (Excel, Outlook)

Job description

TAFE Queensland is seeking a Business Support Officer to join the Cairns campus on a permanent full-time basis. You will deliver high-quality administrative services, assist students, staff and clients, and contribute to continuous improvement within the region.

The role reports to the Administration Team Leader and may require work at other campuses as needed. Candidates should demonstrate initiative and strong organisational and communication skills.