Administrative Operations Specialist

Queensland Government; Cairns Regional; On-site; AUD 55,000 - 75,000; Full time

Job summary

TAFE Queensland in Cairns is seeking a permanent, full-time Business Support Officer to deliver customer-focused information and administration services to students, staff and clients. The role reports to the Administration Team Leader and is based at Cairns campus with potential duties at other campuses.

Responsibilities include administrative tasks, data entry using MIS, maintaining knowledge of services, providing supervision to administrative staff, and contributing to process improvements

Qualifications

• Proven administrative capabilities with strong organisational skills.
• Excellent written and verbal communication with clients and staff.
• Able to prioritise tasks and meet deadlines in a dynamic environment.
• Experience using management information systems and standard software packages.

Responsibilities

• Provide courteous, prompt and professional admin support to clients and staff.
• Manage information and referral of services using MIS and internal systems.
• Oversee day-to-day administrative tasks and supervise administrative staff.
• Contribute to process improvements and support transformation initiatives.
• Represent the region in communications to ensure consistent service delivery.

Skills

Administrative skills

Customer service

Time management

Communication skills

Tools

Microsoft Office (Excel, Outlook)

Job description

TAFE Queensland in Cairns is seeking a permanent, full-time Business Support Officer to deliver customer-focused information and administration services to students, staff and clients. The role reports to the Administration Team Leader and is based at Cairns campus with potential duties at other campuses.

Responsibilities include administrative tasks, data entry using MIS, maintaining knowledge of services, providing supervision to administrative staff, and contributing to process improvements