Student Services Coordinator - Front Desk & Attendance

Queensland Government; Cairns Regional; On-site; AUD 60,000 - 75,000; Full time

Job summary

Tropical North Learning Academy - Smithfield State High School in Cairns, Australia, seeks an organised and friendly Student Services officer to provide frontline support including student movement and attendance administration. You will manage sign-in/sign-out, respond to enquiries and assist with wellbeing-related tasks in a proactive, respectful manner.

The role involves daily data entry, first aid, and coordination with teaching and leadership staff to ensure smooth student movements and

Qualifications

• Friendly, organised and reliable team member who communicates respectfully.
• Maintains accurate records and protects student information.
• Able to prioritise competing demands in a busy school environment.

Responsibilities

• Front counter and student movement management.
• Daily absence administration via IDAttend, QParents, school email, phone, voicemail.
• Respond to routine attendance enquiries and parent/carer explanations.
• Enter returned paper rolls and complete attendance data entry.
• Provide first aid and medication administration per procedures.
• Process routine student record updates, uniform administration and leave applications 3-10 days.
• Coordinate with teaching staff to support movements and attendance information.

Skills

Friendly demeanor

Organised

Reliable

Communication

Record keeping

Job description

Tropical North Learning Academy - Smithfield State High School in Cairns, Australia, seeks an organised and friendly Student Services officer to provide frontline support including student movement and attendance administration. You will manage sign-in/sign-out, respond to enquiries and assist with wellbeing-related tasks in a proactive, respectful manner.

The role involves daily data entry, first aid, and coordination with teaching and leadership staff to ensure smooth student movements and