Student Housing Admin & Tenancy Coordinator

UWA; Perth; On-site; AUD 87,000 - 96,000; Full time

Job summary

The University of Western Australia is seeking an Administrative Assistant (Property Management) to coordinate tenancy administration and support daily residential property management within Crawley Village and related student accommodation.

You will manage resident applications, leases, renewals and occupancies, liaise with residents and university stakeholders, and help improve service delivery while ensuring compliance and accurate records.

Qualifications

• Experience in property management or tenancy administration in student accommodation or PBSA.
• Strong communication and stakeholder engagement skills.
• Ability to manage competing priorities and maintain accurate records.
• Proficiency with Microsoft Office; StarRez/Inspection Express preferred.

Responsibilities

• Coordinate tenancy administration and occupancy processes: applications, onboarding, leases, renewals, variants, and vacates.
• Support day-to-day residential property management: inspections, maintenance coordination, rent administration, reporting, records.
• Provide high-quality customer service to residents, contractors and University stakeholders; drive process improvements.

Skills

Property management

Tenant communications

Stakeholder engagement

Record keeping

Education

Business administration or property management qualification

Tools

StarRez

Inspection Express

Job description

The University of Western Australia is seeking an Administrative Assistant (Property Management) to coordinate tenancy administration and support daily residential property management within Crawley Village and related student accommodation.

You will manage resident applications, leases, renewals and occupancies, liaise with residents and university stakeholders, and help improve service delivery while ensuring compliance and accurate records.