Administrative Assistant (Property Management)

UWA; Perth; On-site; AUD 87,000 - 96,000; Full time

Job summary

The University of Western Australia is seeking an Administrative Assistant (Property Management) to coordinate tenancy administration and support daily residential property management within Crawley Village and related student accommodation.

You will manage resident applications, leases, renewals and occupancies, liaise with residents and university stakeholders, and help improve service delivery while ensuring compliance and accurate records.

Qualifications

• Experience in property management or tenancy administration in student accommodation or PBSA.
• Strong communication and stakeholder engagement skills.
• Ability to manage competing priorities and maintain accurate records.
• Proficiency with Microsoft Office; StarRez/Inspection Express preferred.

Responsibilities

• Coordinate tenancy administration and occupancy processes: applications, onboarding, leases, renewals, variants, and vacates.
• Support day-to-day residential property management: inspections, maintenance coordination, rent administration, reporting, records.
• Provide high-quality customer service to residents, contractors and University stakeholders; drive process improvements.

Skills

Property management

Tenant communications

Stakeholder engagement

Record keeping

Education

Business administration or property management qualification

Tools

StarRez

Inspection Express

Job description

• Play a key role in shaping the residential experience for students living in UWA accommodation.
• Full-time appointment on an ongoing basis.
• Base salary range: $86,540– $95,920p.a. (pro-rata) plus 17% superannuation.

About the area

The Crawley Village team delivers residential property and tenancy management services across a diverse portfolio of properties located on and around the Crawley campus. The team forms part of the University’s Student Living function, which is responsible for the management and operation of The University of Western Australia’s student accommodation portfolio, including Crawley Village and University Hall.

Working closely with residents, University stakeholders and service providers, the team supports the full tenancy lifecycle, including occupancy management, resident onboarding, inspections, maintenance coordination, rent administration and tenancy compliance. This is an opportunity to contribute to a positive resident experience within a vibrant university community while developing your career in property and accommodation management.

About the opportunity

• Coordinate tenancy administration and occupancy processes, including resident applications, onboarding, lease documentation, renewals, tenancy variations and vacates.
• Support day-to-day residential property management activities, including inspections, maintenance coordination, rent administration, reporting and record management.
• Provide high-quality customer service to residents, contractors and University stakeholders while contributing to continuous improvement of systems, processes and service delivery.

About you

• Experience in property management, tenancy administration, student accommodation, residential leasing or housing services, ideally within a student accommodation, purpose-built student accommodation (PBSA), residential college, higher education or similar accommodation-focused environment.
• Relevant qualification in business administration, property management or a related discipline, or equivalent demonstrated experience.
• Strong communication and stakeholder engagement skills, with the ability to prepare professional correspondence and build positive relationships.
• Proven organisational skills with the ability to manage competing priorities, maintain accurate records and deliver excellent customer service in a fast-paced environment.
• Proficiency in Microsoft Office and property management systems, with experience in StarRez and Inspection Express highly regarded.

Note

As part of the recruitment process, candidates will be required to complete declarations in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence. A current National Police Clearance, WA Working with Children Check, and “C” class driver’s licence will be required by the successful applicant.

Position description: PD [Administrative Assistant (Property Management)] [524704].pdf

To learn more about this opportunity, please contact the Hiring Manager at [e-mail]

For enquiries on the recruitment process, please contact Talent Advisor at [e-mail]

Closing date: 11:55 PM AWST on Wednesday, 4 November 2026.

This position is only open to applicants with relevant rights to work in Australia.

If you have queries relating to your application, please contact the individual named in the advertisement. To enable a quick response, please include the 6-digit job reference number.

About the University

The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, supported by the freedom to innovate and inspire, there is no better time to join Western Australia’s top university.

Learn more about us.

Our commitment to inclusion and diversity

UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability.

If you require any reasonable adjustments, we encourage you to advise us at the time of application. Alternatively, you can contact us for assistance during the recruitment process.

Please note: Unsolicited applications from recruitment agencies will not be accepted outside of formal channels.