Part-Time Telesales & Office Assistant

Everything Geraldton; Western Australia; On-site; AUD 87,000 - 96,000; Full time

Job summary

The University of Western Australia is seeking an Administrative Assistant (Property Management) to support the Crawley Village student housing portfolio in Western Australia. This role focuses on tenancy administration, occupancy processes, and delivering a high standard of resident service.

Responsibilities include coordinating applicant onboarding, lease documentation, renewals and vacates, plus daily property management tasks and stakeholder liaison to ensure a positive resident experience

Qualifications

• Experience in property management or tenancy administration.
• Qualification in business administration or property management, or equivalent demonstrated experience.
• Strong communication and stakeholder engagement skills.

Responsibilities

• Coordinate tenancy administration and occupancy processes, including resident applications, onboarding, lease documentation, renewals, tenancy variations and vacates.
• Support day-to-day residential property management activities, including inspections, maintenance coordination, rent administration, reporting and record management.
• Provide high-quality customer service to residents, contractors and University stakeholders while contributing to continuous improvement of systems, processes and service delivery.

Skills

Property management

Tenant administration

Stakeholder engagement

Communication

Education

Business administration or property management qualification

Job description

Administrative Assistant (Property Management)

• Play a key role in shaping the residential experience for students living in UWA accommodation.
• Full-time appointment on an ongoing basis.
• Base salary range: $86,540– $95,920p.a. (pro-rata) plus 17% superannuation.

About the area

The Crawley Village team delivers residential property and tenancy management services across a diverse portfolio of properties located on and around the Crawley campus. The team forms part of the University’s Student Living function, which is responsible for the management and operation of The University of Western Australia’s student accommodation portfolio, including Crawley Village and University Hall.

Working closely with residents, University stakeholders and service providers, the team supports the full tenancy lifecycle, including occupancy management, resident onboarding, inspections, maintenance coordination, rent administration and tenancy compliance. This is an opportunity to contribute to a positive resident experience within a vibrant university community while developing your career in property and accommodation management.

About the opportunity

• Coordinate tenancy administration and occupancy processes, including resident applications, onboarding, lease documentation, renewals, tenancy variations and vacates.
• Support day-to-day residential property management activities, including inspections, maintenance coordination, rent administration, reporting and record management.
• Provide high-quality customer service to residents, contractors and University stakeholders while contributing to continuous improvement of systems, processes and service delivery.

About you

• Experience in property management, tenancy administration, student accommodation, residential leasing or housing services, ideally within a student accommodation, purpose-built student accommodation (PBSA), residential college, higher education or similar accommodation-focused environment.
• Relevant qualification in business administration, property management or a related discipline, or equivalent demonstrated experience.
• Strong communication and stakeholder engagement skills, with the ability to prepare professional correspondence and build positive relationships.
• Proven organisational skills with the ability